Mixed Reviews for YOTEL Washington DC
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Mixed Reviews for YOTEL Washington DC

YOTEL Washington DC Customer Feedback Analysis Report

415 New Jersey Ave NW, Washington, DC 20001, United States

YOTEL Washington DC receives mixed reviews, with positive feedback on modern rooms, friendly staff, and convenient location. Guests appreciate amenities like electric beds and free coffee stations. However, there are concerns about hidden fees, room cleanliness, and noise issues. The hotel's proximity to attractions like the Capitol and Union Station is a highlight, but some guests find the pricing not justified by the experience.

Source: Google Business Reviews of YOTEL Washington DC

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Customer Feedback Analysis of YOTEL Washington DC

Uncover insights from YOTEL Washington DC's customer feedback. Learn about guest experiences, amenities, and areas for improvement.

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  • Nice. Convenient location. Food is salty but drinks and service are good.

    Sentiment
    • Positive
    Content
    • Food and Dining Experience

  • The violet color of the interior was impressive💜 And also We can use coffee station for free 😆Food & drinks: We can use coffee station for free 😆

    Sentiment
    • Positive
    Content
    • Hotel Amenities

  • Rooms are tiny, parking is expensive, price is not worth it 😑

    Sentiment
    • None
    Content
    • Value for Money

  • Beds were not that comfy but the roof top pool was excellent for a hot day.

    Sentiment
    • Positive
    Content
    • Noise and Comfort Levels

  • I don’t get all the negative reviews about the staff. They were all very friendly. The room was very nice and it’s walking distance to Union Station which is crucial if you’re taking public transit.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • 10/10 I had a great stay at Yotel NW. The rooms were very nice. The staff was very nice annd extremely accommodating. We had a problem with our screen casting and Banji not only attempted to fix it but upgraded my room due to the problem.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service
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Sentiment Analysis (limited preview)
30 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for YOTEL Washington DC based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Travel Industry Consultants, Marketing Professionals, Real Estate Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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