Mixed Reviews of YOTEL New York Times Square Highlight Room Size and Maintenance Concerns
YOTEL NY Times Square Feedback Analysis: Unveil Guest Insights

Mixed Reviews of YOTEL New York Times Square Highlight Room Size and Maintenance Concerns

570 Tenth Avenue, W 42nd St At, New York, NY 10036, United States

YOTEL New York Times Square receives mixed reviews from guests. Many mention the small room sizes, lack of maintenance, cleanliness issues, and noise disturbances. Some guests appreciate the convenient location but express dissatisfaction with additional fees and limited amenities. Complaints include non-functioning amenities, such as the safe and TV features, as well as subpar customer service. Despite some positive comments on cleanliness and staff courtesy, there's a prevalent theme of disappointment related to room quality and overall value for money.

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Popular Phrases (of 30 reviews)
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  • Wooow!! It is super well located (3 blocks from Time Square), it is cheap and meets the objective.But abused, they are cabins!! For one or two people it is fine. To leave your suitcases there and sleep, it is an excellent and very intelligent decision 😉

    Sentiment
    • Positive
    Content
    • Room Size and Privacy

  • Hotel muy bien situado, las habitaciones muy pequeñas. Me cobraron dos veces las tasas, y me estĂĄ costando muchas veces que revisen el tema. Por lo demĂĄs, estĂĄ correctamente.

    Sentiment
    • None
    Content
    • Value for Money

  • The overall experience could have been better if the staff had been courteous.

    Sentiment
    • Positive
    Content
    • Staff Service and Courtesy

  • Small but nice hotel in the center of New York. For New York, a very good hotel.

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • We just went for a drink. Cool vibe in the bar. They appear to have live shows there. They have a cool robot in the lobby for luggage storage? Can't speak to the rooms. Felt overall like a cruise ship vibe.

    Sentiment
    • Positive
    Content
    • Facilities and Amenities

  • Pretty awesome hotel to say the least. I enjoyed my stay for the day. Thank you so much and it was an experience.

    Sentiment
    • Positive
    Content
    • Facilities and Amenities
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  • This page displays purchase options and a preview of the customer feedback analysis report for YOTEL New York Times Square based on online reviews collected from Google Business. The analysis helps Hospitality Consultants, Hotel Managers, Travel and Tourism Researchers, Customer Experience Specialists, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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