Xbox: Issues with Hardware, Bans, and Customer Service Negatively Impact User Experience
  • 74 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Xbox Feedback Analysis: Insights for Enhancing User Experience

Xbox: Issues with Hardware, Bans, and Customer Service Negatively Impact User Experience

Xbox faces various issues, from hardware malfunctions to poor customer service experiences, leading to bans, game download problems, and refund issues. Complaints include hacked accounts, game deinstallation, lack of support, and unresponsive customer service. Users express frustration over bans without clarity, difficulty in seeking refunds, and challenges in reaching human customer support. Overall, a mix of technical faults, account security concerns, and unsatisfactory interactions impact user satisfaction.

Best for
  • Product Managers
  • Customer Experience Analysts
  • Market Researchers
  • Game Developers
  • Corporate Strategists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
16 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • this is the worst piece of trash I've…

    this is the worst piece of dogsh*t I've ever had. ps5 is better by a MILE!!!!!!

    Sentiment
    • Negative
    Content
    • Hardware Malfunctions
    Apr 16, 2024
  • Ich finde die Xbox series x wirklich gut!

    Ich finde die Xbox series x wirklich gut. Das System ist auch sehr gut. Besitze selber eine und bin unfassbar zufrieden. Support ist super nett und hilft sofort. Ich kann sie jedem nur empfehlen.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 21, 2024
  • Excellent customer service.

    Excellent customer service.There was a fault with my Xbox.Printed off a label, posted back free of charge.Received back within data all fixed.Superb

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 11, 2024
  • Dreck

    Alles sh*t wirklich kann mich auf Minecraft nicht mehr anmeldenMeine WeltenMeine AusrĆ¼stungAhhhhhhhhh

    Sentiment
    • Negative
    Content
    • Hardware Malfunctions
    Mar 09, 2024
  • I requested for a refund because my…

    I requested for a refund because my younger cousin bought Fifa points on my account, he was only there for two days, and they wrote back one month later, that my request was denied and that I had to make a payment control, keep in mind the youngest in my house is 16.

    Sentiment
    • Negative
    Content
    • Refund Complaints
    Feb 27, 2024
  • I love xbox because of the controller

    I love xbox because of the controller, halo and the interface. I have both consoles but Xbox will always be main due to childhood branding

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 18, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-64 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
16 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: EA's Customer Feedback Analysis Report
    Trustpilot Reviews 86
  2. Electronic Arts Customer Feedback Analysis Report
    Trustpilot Reviews 96
  3. Insightful Analysis of Steam Customer Feedback
    Trustpilot Reviews 78
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Xbox  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Experience Analysts, Market Researchers, Game Developers, Corporate Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.