Wise Fintech Platform: Convenient but Caution Required
Wise User Feedback Report: Essential Insights Revealed
Wise, the fintechplatform, provides a convenient and transparent service for money transfers. However, some users have had negative experiences with their accounts being blocked without reason. The customer support is often unhelpful, and there have been issues with adding team members and contacting technical support. Despite these drawbacks, Wise offers fast transfers, low rates, and the ability to hold multiple currencies. It is important to be cautious and aware of potential problems when using Wise.
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Sehr übersichtlich und die App leicht zu bedienen. Der Service bei Fragen ist sehr schnell und freundlich.
Sentiment
Positive
Content
App Experience
Sep 30, 2023
UN PEU CHER MAIS TRES RAPIDE ET…
UN PEU CHER MAIS TRES RAPIDE ET EXCELLENT SERVICE !! TRES RAPIDE, EFFICACE ET PRATIQUE !! RAS SINON LE TARIF UN PEU ELEVE
Sentiment
Positive
Content
Fees
Sep 30, 2023
Very easy
Very easy, reliable and secure. Fast transactions much cheaper than banks.
Sentiment
Positive
Content
Transaction Speed
Sep 29, 2023
Wise just provides a great service and…
Wise just provides a great service and has been helpful on the very few occasions there have been any issues.
Sentiment
Positive
Content
Customer Support
Sep 29, 2023
Transferencias confiables y rápidas
Desde el inicio está App ha sido muy transparente, correcta y segura para realizar transferencias a mi familia.
Sentiment
Positive
Content
Transfer Service
Sep 29, 2023
Orribile
Sconsiglio vivamente. Impossibile contattarli per confermare la propria identità utilizzando la propria carta d’identità in corso di validità. Forse desiderano un campione di sangue fresco.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Wise based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Fintech Product Managers, Compliance Officers, Marketing Strategists to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
A complete report has a layout with an executive summary and navigation options.
Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
This page gives you full control over the customer feedback by offering advanced filters working at the speed of light.
Content Analysis (2/2)
If your reviews have a timestamp, you can filter all the information based on data ranges.
Buyer Personas
Get a complete view of your buyer personas and discover what they specifically mention as a list of topics.
SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
Discover the fictional profiles with detailed descriptions of people who represent the audience in your dataset.
Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
Understanding popular phrases provides insights into how you connect with your customers. Unlock popular phrases filter and benefit all these features that come with purchasing this report:
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Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Right now, you’re only viewing analysis of 30 reviews. Buy this report and benefit all these features below that come with the purchase:
Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
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