Whisker Litter-Robot App: User Insights and Improvement Areas
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Whisker App Feedback Report: Insights & Enhancements

Whisker Litter-Robot App: User Insights and Improvement Areas

The Whisker Litter-Robot app has received mixed reviews from users. Many appreciate its convenience and features, such as litter level notifications and health insights for their cats. However, frequent connectivity issues, glitches, and inaccurate waste level readings have frustrated several users. Some wish for improvements, like better cat tracking and more intuitive app functionalities. While the app is generally considered a time-saver, there are calls for enhancements to user experience, especially in managing multiple devices. Overall, most users find it a worthwhile investment that simplifies cat care, despite some technical challenges.

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Custom Date - Oct 22, 2024
Featured Content
  • Easy app for best purchase ever

    This is fantastic! Gives health insights and makes my life easier. Time to change the litter? Not yet according to an app!

    Sentiment
    • Positive
    Content
    • User Experience
    Sep 20, 2024
  • Best Cat Litter Box ever!!!

    Having my Robot 4 with the Hooper has been so amazing!!!

    I am worry free and never have to scoop or clean my litter box. It has freed up so much time and has changed our lives.

    I will be getting a 3rd one soon.

    Sentiment
    • Positive
    Content
    • User Experience
    Sep 16, 2024
  • Just ok

    Works ok, glitches frequently

    Sentiment
    • None
    Content
    • Litter Robot Performance
    Aug 28, 2024
  • Good product and app features, needs better server

    When it works everything is great. Often the server won’t update so you can’t see what’s been going on with the robots history.

    Sentiment
    • Positive
    Content
    • App Functionality
    Aug 24, 2024
  • Everything seems to work well

    I’m using a relatively old iPhone. The app runs well. Accurate and helpful information. Thanks!

    Sentiment
    • Positive
    Content
    • User Experience
    Aug 24, 2024
  • I think there is a glitch in the app

    The app has worked perfectly since I’ve gotten my litter robot. The problem is, the app is saying the waste is 50% full, when I changed it 2 days ago. It takes my cat about 4 days to get it to 50 %

    Sentiment
    • Positive
    Content
    • Litter Robot Performance
    Aug 19, 2024
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Sentiment Analysis (of 30 reviews)
63 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Whisker based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Customer Support Managers, Software Engineers, Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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