Mixed Feedback on Webex: User Frustration Over Technical Issues and Functionality
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Mixed Feedback on Webex: User Frustration Over Technical Issues and Functionality

Webex Feedback Analysis: Drive Your Product Success

Webex faces criticism for various issues such as frequent crashes, connection problems, and audio issues, leading to frustration among users, particularly in educational settings. Users noted difficulties in muting audio properly and pointed out the app's failure to function correctly on multiple occasions. Despite some positive feedback on features like whiteboard and meeting tools, the overall sentiment is mixed, with many users expressing dissatisfaction and recommending alternatives like Zoom.

Source: Google Play Reviews of Webex

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Customer Feedback Analysis of Webex

Uncover insights from our Webex customer feedback report to enhance your product strategy and user satisfaction.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Şirket için kalan bir haberleşme platformu olmasÄą itibarÄąyla beğeniyorum.

    Sentiment
    • Positive
    Content
    • Use for Work
    Mar 08, 2024

  • Tuvalet kağıtlarÄą bile pahalÄą

    Sentiment
    • Negative
    Content
    • Price Complaint
    Feb 11, 2023

  • Her gĂźn ayrÄą bir sÄąkÄąntÄą yaşatÄąyor ya ses hiç gelmiyor ya da kÄąsÄąk geliyor kaç kez silip tekrar yukledim duzgun çalıştığı gĂźn çok nadirdir is icin mecbur kalmasam asla kullanmam

    Sentiment
    • Negative
    Content
    • Connection Issues
    Oct 17, 2022

  • cok iyi bir uygulama

    Sentiment
    • Positive
    Content
    • Positive Feedback
    May 31, 2019

  • Beyaz tahta ve toplantÄą Ăśzelliklerinin olmasÄą çok iyi olmuş

    Sentiment
    • Positive
    Content
    • Use for Work
    Nov 26, 2018

  • Erişim reddedildi diyor artÄąk app. TĂźrkiye ortadoğu, Ermenistana da doğu avrupa olarak gĂśsterilmiş appde. BĂśyle kapasitesiz adamlar app yapÄąyor ya tebrik ederim.

    Sentiment
    • Negative
    Content
    • Region Restriction
    Oct 19, 2018
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Sentiment Analysis (limited preview)
-19 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Webex based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Customer Support Specialists, Marketing Professionals, Educational Technologists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 11 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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