Mixed Feedback on Webex: User Frustration Over Technical Issues and Functionality
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Webex Feedback Analysis: Drive Your Product Success

Mixed Feedback on Webex: User Frustration Over Technical Issues and Functionality

Webex faces criticism for various issues such as frequent crashes, connection problems, and audio issues, leading to frustration among users, particularly in educational settings. Users noted difficulties in muting audio properly and pointed out the app's failure to function correctly on multiple occasions. Despite some positive feedback on features like whiteboard and meeting tools, the overall sentiment is mixed, with many users expressing dissatisfaction and recommending alternatives like Zoom.

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Custom Date - May 21, 2024
Featured Content
  • Şirket için kalan bir haberleşme platformu olması itibarıyla beğeniyorum.

    Sentiment
    • Positive
    Content
    • Use for Work
    Mar 08, 2024
  • Tuvalet kağıtları bile pahalı

    Sentiment
    • Negative
    Content
    • Price Complaint
    Feb 11, 2023
  • Her gün ayrı bir sıkıntı yaşatıyor ya ses hiç gelmiyor ya da kısık geliyor kaç kez silip tekrar yukledim duzgun çalıştığı gün çok nadirdir is icin mecbur kalmasam asla kullanmam

    Sentiment
    • Negative
    Content
    • Connection Issues
    Oct 17, 2022
  • cok iyi bir uygulama

    Sentiment
    • Positive
    Content
    • Positive Feedback
    May 31, 2019
  • Beyaz tahta ve toplantı özelliklerinin olması çok iyi olmuş

    Sentiment
    • Positive
    Content
    • Use for Work
    Nov 26, 2018
  • Erişim reddedildi diyor artık app. Türkiye ortadoğu, Ermenistana da doğu avrupa olarak gösterilmiş appde. Böyle kapasitesiz adamlar app yapıyor ya tebrik ederim.

    Sentiment
    • Negative
    Content
    • Region Restriction
    Oct 19, 2018
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-19 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Webex based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Customer Support Specialists, Marketing Professionals, Educational Technologists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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