Customer Feedback on Warmup UK: Quality Service and Areas for Improvement
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Warmup UK Feedback Analysis: Elevate Your Service & Product Strategy

Customer Feedback on Warmup UK: Quality Service and Areas for Improvement

Warmup UK has garnered a mix of positive and critical feedback from customers, particularly regarding their underfloor heating systems and customer service. Many reviewers highlight the professionalism, knowledge, and friendliness of the staff, especially engineers like Phil and Anton, who provided effective solutions and support. The company's willingness to assist even after warranty periods is frequently praised. However, some customers have expressed frustrations with the app's functionality and responsiveness of technical support. Overall, Warmup UK is recognized for quality products and dedicated customer service, although there are noted areas for improvement.

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Small problem

    Prompt reply to the issue.

    Sentiment
    • Positive
    Content
    • Problem Resolution
    Sep 23, 2024
  • very simple product to use

    very simple product to use

    Sentiment
    • Positive
    Content
    • Product Quality
    Sep 03, 2024
  • Phill was great explained what he was…

    Phill was great explained what he was doing thoughout visit Tidy and careful whilst working

    Sentiment
    • Positive
    Content
    • Professionalism of Engineers
    Jul 11, 2024
  • very helpfull

    very helpfull

    Sentiment
    • Positive
    Content
    • Customer Service
    Jun 06, 2024
  • Excellent response turnaround and…

    Excellent response turnaround and follow up by the team.

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 15, 2024
  • Warm words for Warmup

    Great product with excellent customer service.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 28, 2024
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Sentiment Analysis (of 30 reviews)
76 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Warmup UK  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Managers, Marketing Professionals, Sales Directors, Technical Support Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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