Waffle House Customer Reviews Analysis
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Waffle House Customer Reviews Analysis

Waffle House Customer Feedback Analysis Report

Mixed customer experiences at Waffle House locations across the US. Complaints include poor service, uncleanliness, cold food, rude staff, and management issues. However, positive reviews highlight friendly staff, good food quality, and fast service. Specific staff members like cooks Lee and Joshua receive praise. Issues with cleanliness in the kitchen and unprofessional behavior from some employees are recurring themes.

Source: Trustpilot Reviews of Waffle House 

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Customer Feedback Analysis of Waffle House 

Insightful analysis of Waffle House customer feedback covering service, cleanliness, food, and staff behavior.

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Custom Date - Dec 27, 2024
Popular Phrases (limited preview)
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  • waffle house 2219 was immaculate

    waffle house 2219 was immaculate! best ever we have ever been in! we have eaten across county in waffle houses this one was so clean! deserves recognition!

    Sentiment
    • Positive
    Content
    • Cleanliness and Hygiene
    Mar 16, 2024
  • I like food but employes always angry

    I like food but employes always angry, not everyone but it ´s a seal of waffle H. :(

    Sentiment
    • None
    Content
    • Staff Behavior
    Jul 15, 2023
  • Loud ethnic music

    Loud ethnic musicStaff unfriendly

    Sentiment
    • Negative
    Content
    • Staff Behavior
    May 05, 2023
  • Exactly what Waffle House should be.

    Exactly what Waffle House should be.Quick, clean, and inexpensive. The food tasted perfect.

    Sentiment
    • Positive
    Content
    • Food Quality
    Apr 20, 2023
  • The waitress was so nice and easy…

    The waitress was so nice and easy going. They played a birthday song for my best friend who never been to waffle house. They made it an exciting experience for her. The food was awesome!

    Sentiment
    • Positive
    Content
    • Overall Experience
    Mar 17, 2023
  • Waffle House on glenway #2255

    Me and my children came to Waffle House on glenway store number 2255 amazing food service was amazing manager came and checked on us everything was exceptional thank u guys so much

    Sentiment
    • Positive
    Content
    • Overall Experience
    Nov 10, 2022
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Sentiment Analysis (limited preview)
-3 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Waffle House  based on online reviews collected from Trustpilot. The analysis helps Restaurant Managers, Customer Service Trainers, Food Service Consultants, Quality Assurance Professionals, Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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