Critical Reviews of Vestiaire Collective: High Fees, Communication Barriers, and Negative Experiences
  • 77 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Vestiaire Collective Review Insights: Unlock Customer Feedback

Critical Reviews of Vestiaire Collective: High Fees, Communication Barriers, and Negative Experiences

Users express dissatisfaction with the high commission fees charged by Vestiaire Collective, leading to restrictions on communication and negative experiences with customer service. Issues include lost packages, defective products, lack of refunds, and communication barriers. Many feel that the platform prioritizes profit over user experience, with excessive fees impacting their ability to sell items effectively.

Best for
  • E-commerce Manager
  • Customer Experience Strategist
  • Market Research Analyst
  • Digital Marketing Specialist
  • Retail Industry Consultant

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
26 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Pire expérience de vente

    Pour commencer dĂšs la premiĂšre conversation je me fait bannir pour 24h juste parce que j’ai placĂ© le mot Vinted et ces Ă©gocentrique n’ont pas aimé  et ne parlons pas de la part qui prenne sur tes ventes ! J’ai mis un article Ă  265€ et il me prenne 35€ dessus
 donc je le dit, aller tous chez Vinted il ne prenne 0€ sur vos articles et on est 100% libre !

    Sentiment
    • Negative
    Content
    • Commission Fees
    Feb 26, 2024
  • Ça passe

    Le site en lui-mĂȘme est trĂšs bien, trĂšs explicite, etc. Mais les restrictions du chat sont trĂšs exagĂ©rĂ©es. On ne peut pas mentionner de chiffres pour nĂ©gocier un prix, ni donner les dimensions, ni envoyer de photos dans le chat. Et encore, je ne sais pas s'il y a d'autres restrictions. Il y a un sommaire des choses qu'on ne peut pas faire, mais ce n'est pas trĂšs clair. Enfin, selon mon avis, la base d'une plateforme de vente, etc., c'est de discuter du prix, des dimensions, etc.

    Sentiment
    • None
    Content
    • Communication Restrictions
    Feb 24, 2024
  • Vol et arnaque

    L’une des pires application
    J’ai rĂ©cemment vendu un article, le colis a Ă©tĂ© perdu et je n’ai reçu aucun remboursement
    Suite à ça j’ai encore vendu un article et les agents signale un problùme car un dustbag serai manquant
    C’est du grand n’importe quoi
    Application de voleur et d’arnaqueur je dĂ©conseille Ă  quiconque souhaitant vendre

    Sentiment
    • Negative
    Content
    • Lost Items and Refunds
    Jan 31, 2024
  • Application très susceptible

    L’application me bannit du chat alors que je questionne un acheteur pour savoir si il a une application (concurrente). Je trouve ça exagĂ©rĂ© surtout venant d’une application qui taxe Ă  10% sur chaque vente.

    Sentiment
    • Negative
    Content
    • Banning and Censorship
    Jan 30, 2024
  • Une entrave à la vente

    L’application est certes un moyen de marchander de maniĂšre sĂ©curisĂ©e (au vu de l’énorme commission, cela me semble ĂȘtre le minimum).
    Je souci Ă©tant que l’application n’a de cesse que de me bloquer des chats alors que je ne fais que rĂ©pondre aux questions posĂ©es ou demander aux intĂ©ressĂ©s si ils ont besoin de renseignements. Comment voulez vous que nous fassions jouer nos compĂ©tences de vendeur si l’on ne peut mĂȘme pas converser aux acheteurs potentiels ? c’est contreproductif tant pour vos business que pour les miens .

    Sentiment
    • Negative
    Content
    • Communication Restrictions
    Jan 29, 2024
  • Marges aberrantes

    Pour un article Ă  500€ (panier moyen pour produit de luxe) VC prends 100€ au vendeur qui reçoit donc 400€. Et prend Ă©galement 40€ Ă  l’acheteur qui paye 540€. C’est aberrant.

    Sentiment
    • Negative
    Content
    • Commission Fees
    Jan 29, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
26 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: SHEIN App Customer Feedback Report
    App Store Reviews 71
  2. Unlock Insights: Course U App Feedback Analysis Report
    App Store Reviews 100
  3. Explore User Insights & Solutions in Our YONO SBI Report
    App Store Reviews 95
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Vestiaire Collective based on online reviews collected from App Store. The analysis helps E-commerce Manager, Customer Experience Strategist, Market Research Analyst, Digital Marketing Specialist, Retail Industry Consultant to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.