Mixed Reviews for YONO SBI App: Ease of Use vs. Technical Challenges
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Mixed Reviews for YONO SBI App: Ease of Use vs. Technical Challenges

The reviews for the YONO SBI app are mixed, with some users praising its ease of use and satisfaction, while others express frustration with technical errors, slow performance, and registration issues. Feedback highlights the need for better user experience, faster updates, and improved functionality for seamless banking transactions. Customers appreciate the app's interface but emphasize the importance of resolving connectivity issues and enhancing security features. Overall, there is a call for better customer support and reliability in service to regain trust among users.

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  • Product Manager
  • Customer Experience Strategist
  • Banking Sector Analyst
  • Digital Marketing Specialist

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Review of service of bank. Good

    Thanks. My problem resolved. Good 👍Dilip Singh Kaushik

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 21, 2024
  • Frustrated Experience

    Since 2 days YONO says, try after some time for SBI CREDIT CARD payment linked in YONO

    Sentiment
    • Negative
    Content
    • App Functionality and Features
    Aug 20, 2024
  • Service by SBI.

    I am happy with overall service by SBI. Easy to use App. Almost all activities can be done through app.

    Sentiment
    • Positive
    Content
    • App Functionality and Features
    Aug 19, 2024
  • Good app

    Really good UI, just have patience and do the things slowly. Your end will be happier with that tip.

    Sentiment
    • Positive
    Content
    • User Experience Issues
    Aug 17, 2024
  • Worst app

    Never expected from SBI. Ease of doing things is not available in the app.

    Sentiment
    • Negative
    Content
    • App Design and Interface
    Aug 16, 2024
  • Easy to use

    Simple application for banking. All the options available, clear interface.

    Sentiment
    • Positive
    Content
    • App Functionality and Features
    Aug 16, 2024
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Sentiment Analysis (of 30 reviews)
-26 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for YONO SBI:Banking and Lifestyle based on online reviews collected from App Store. The analysis helps Mobile Application Developer, Product Manager, Customer Experience Strategist, Banking Sector Analyst, Digital Marketing Specialist to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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