Mixed Reviews for SHEIN App: Scams, Delays, and Affordable Prices
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Mixed Reviews for SHEIN App: Scams, Delays, and Affordable Prices

Unlock Insights: SHEIN App Customer Feedback Report

SHEIN app users share mixed reviews, with some praising the shopping experience and timely deliveries, while others complain about scams, poor customer service, and lost packages. Some users mention issues with refunds and coupons, while others highlight the variety of products and affordable prices. The app's spin the wheel game and daily check-ins for points receive criticism for not delivering promised rewards. Overall, opinions about SHEIN are divided between positive and negative experiences.

Source: App Store Reviews of ‎SHEIN - Shopping Online

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Customer Feedback Analysis of ‎SHEIN - Shopping Online

Explore the dual perspectives on SHEIN's online shopping experience with our in-depth customer feedback analysis.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Good

    It was good

    Sentiment
    • Positive
    Content
    • Positive Shopping Experience
    Jan 19, 2024
  • where my $300

    look ima tell y’all straight up like this yall real life wack for doing that spin the wheel game & it keep restarting after i get all the people.. RUN ME MY MONEY FACTS😒

    Sentiment
    • Negative
    Content
    • Scam/Deception
    Jan 19, 2024
  • SHEIN is so badddddddddddddd!!!😡

    Y’all are a bad store that I will never ever buy from y’all are crazy bro like y’all had me thinking y’all was finna send me the hole pack but no no no y’all wanna send me some crapppp thank you and have and have a nice day. Booo

    Sentiment
    • Negative
    Content
    • Product Quality
    Jan 18, 2024
  • TERRIBLE

    YO ERA MUY FANS DE COMPRAR POR SHEIN 24\7 LOS DESCUENTOS MUY BUENOS Y AHORA ME AUMENTAN Y ME QUIEREN METER MÁS DINERO NO ME ACEPTAN LOS CUPONES Y PONEN MIL COSAS PARA QUITARTE MÁS DINERO TERRIBLE LO QUE ESTÁ PASANDO AHORA…!!!

    Sentiment
    • Negative
    Content
    • Coupon/Cost Issues
    Jan 18, 2024
  • Shipping

    PLEASEEE bring back that free shipping or at least the coupons cuz I was tryna buy one thing for 1$ and with tax turned and shipping went to 5 almost 6$😭😭

    Sentiment
    • None
    Content
    • Coupon/Cost Issues
    Jan 16, 2024
  • No responde a tu rembolso o pedido .

    Si tienes suerte te llega el pedido a la puerta . De no ser asĂ­ . Solo la devuelven y no se hacen responsables del pedido o una devoluciĂłn . Es una compra al azar . No le recomiendo se echo a perder . No sirve . Arriesga

    Sentiment
    • Negative
    Content
    • Shipping Problems
    Jan 16, 2024
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Sentiment Analysis (limited preview)
-33 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎SHEIN - Shopping Online based on online reviews collected from App Store. The analysis helps Market Research Analyst, E-commerce Manager, Customer Experience Specialist, Retail Strategy Consultant, Digital Marketing Professional to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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