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Mixed Reviews of Verviers Hotel

Mixed Reviews of Verviers Hotel

30 reviews between Jan 01, 2022 and Oct 01, 2023.

Mixed reviews of the Verviers hotel, with some guests praising the clean rooms, friendly staff, and good location, while others complained about the poor service, dirty rooms, and noisy atmosphere. Overall, the hotel offers a range of amenities including a spa, fitness area, and restaurant, but some areas need improvement.

Hotel Verviers Van der Valk
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30 reviews between Jan 01, 2022 and Oct 01, 2023.

Jan 01, 2022 - Oct 01, 2023

Popular Phrases

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Featured Content

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  • Great overnight stay during trip

    Second time we stayed here, during long drive. Comfortable room, good breakfast. Friendly staff. Free parking with cameras. Good amenities, small outdoor pool. Great plus for us: our dog was welcome for a supplement. We will be back.

    Sentiment
    • Positive
    Content
    • Facilities
    Aug 01, 2023
  • Great experience with excellent price/value rate

    We've discovered this hotel on our roadtrip and were nicely surprised! Staff is always smilling and helpful, our room was huge and very clean, bed comfort was optimum. We had a delicious dinner at the restaurant. Night was very quite.

    Sentiment
    • Positive
    Content
    • Facilities
    May 01, 2023
  • no comment

    Service in the bar area is insufficent. Nobody takes attention when guests are waiting to oder drinks or food. Hopefully the hotel management will improve the organisation around the service. It would be really necessary.

    Sentiment
    • Positive
    Content
    • Service Quality
    Dec 01, 2022
  • Good food!

    Nice rooms, friendly hotel staff and amazing restaurant. The 3 course menu was best price vs quality (and quantity) diner ever. Good location, easy accessible, well equipped. Very good option to stay for this area.

    Sentiment
    • Positive
    Content
    • Restaurant Experience
    Nov 01, 2022
  • Very nice and clean hotel

    It was a very pleasant stay at the hotel. The staff is very friendly. Also compliments for the staff in the restaurant. Despite large crowds, the service remains excellent. Chapeau! I would definitely like to go back again!

    Sentiment
    • Positive
    Content
    • Service Quality
    Aug 01, 2022
  • Enjoyed our stay

    Nice Hotel, Friendly Personnel, Good Location, Good complete breakfast, Good beds, Nice room with a few nice free non-alcoholic drinks in the little cooler. Badroom with bad and shower. Like to go back in another time.

    Sentiment
    • Positive
    Content
    • Service Quality
    Jul 01, 2022
  • Always nice place to be and nice restaurant

    Hotel with everything you need to be for a few days. Restaurante and nice breakfast. Different rooms, from simple to 2 levels. Outside pool and nice bar for summer time. Always works fine with no problem.

    Sentiment
    • Positive
    Content
    • Facilities
    Jun 01, 2022
  • Cold water

    We had cold water during our stay. No refund at al or information at the check in that there was no warm water. The water was cold! The breakfast room was loudy with music. The sink was broken. The beds where bad.

    Sentiment
    • Negative
    Content
    • Service Quality
    Jun 01, 2022
  • Good

    Our (extra) reservation was a jacuzzi and we get a bubble bath at the honeymoon room. Persons in the hotel were very nice to eachother. The restaurant was big and you can eat or drink whatever you want

    Sentiment
    • Positive
    Content
    • Service Quality
    Apr 01, 2022
  • Nice hotel, location

    Clean rooms, nice fitness area, good open parking in a good location. Bar and restaurant were nice as well. Rooms have nespresso machines. Nice spa and fitness area, though one of the fitness machines was not operating properly

    Sentiment
    • Positive
    Content
    • Facilities
    Apr 01, 2022
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Sentiment Analysis

47 Net Promoter
Score

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