Mixed Reviews Highlighting Exceptional Customer Service and Payment Delays at Veem
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  • Who is this report for?
    • Financial Analysts
    • Customer Service Managers
    • Risk Management Officers
    • Payment Solution Developers
    • International Business Consultants
Mixed Reviews Highlighting Exceptional Customer Service and Payment Delays at Veem

Veem Feedback Report: Insights on Service and Payments

Veem receives mixed reviews with praise for exceptional customer service, particularly towards employees like Matt and Emma. However, some users experienced delays in payments, system issues, and dissatisfaction with exchange rates. The company is urged to address these concerns promptly to maintain customer satisfaction.

Source: Trustpilot Reviews of Veem 

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Customer Feedback Analysis of Veem 

Unlock insights with our Veem Customer Feedback Analysis: Discover service excellence & payment challenges.

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Custom Date - Dec 22, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Delayed payment

    Delayed payment. System update holds it longer. Not recommended. Unreachable support.

    Sentiment
    • Negative
    Content
    • Payment Delay Issues
    Apr 19, 2024
  • Matt gave me a great assistance and he…

    Matt gave me a great assistance and he could give me a solution to the problems I had. Thanks You!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 06, 2024
  • Thank you Emma

    Emma was so helpful. She was quick to understand and act on my concern.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 05, 2024
  • Great Services

    Emma was great with her knowledge and assisted me to change the plan which my corp needed

    Sentiment
    • Positive
    Content
    • Technical Support Quality
    Mar 19, 2024
  • Great customer service

    Great customer service! Matt was amazing...fixed my issue in less than 3 min after it was submitted.

    Sentiment
    • Positive
    Content
    • Technical Support Quality
    Feb 23, 2024
  • Useful and helpful advice clearly and…

    Useful and helpful advice clearly and concisely conveyed. Thank you, Matt, at veem.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Jan 16, 2024
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Sentiment Analysis (limited preview)
62 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Veem  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Risk Management Officers, Payment Solution Developers, International Business Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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