Vault Health Customer Service Excellence Summary
  • 74 users bookmarked
  • Who is this report for?
    • Customer Service Managers
    • Quality Assurance Specialists
    • Healthcare Administrators
    • Product Managers
    • Marketing Professionals
Vault Health Customer Service Excellence Summary

Vault Health Feedback Analysis: Elevate Your Service

Vault Health's customer service team, including individuals like Amy, Cathy, and Fritz, receives praise for their professionalism, patience, and dedication in resolving issues. Customers appreciate the prompt responses and helpful interactions. However, some reviews mention delays in receiving test results, expired test kits without replacements, and occasional issues with test accuracy. Overall, the company is commended for its supportive and caring representatives who go above and beyond to assist customers.

Source: Trustpilot Reviews of Vault Health 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
63 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Vault Health 

Unlock insights with our Vault Health Customer Feedback Analysis Report - a must-have for service improvement.

Export
Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Kathy was very helpful

    Kathy was very helpful. She was kind, listened and then helped me solve the issue.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 22, 2022
  • Great customer service

    Great customer service. Promptly and clearly answered my questions and solved my issue.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 03, 2022
  • Cathy = goated

    Cathy was a very nice person who helped me fix what was wrong in my account !

    Sentiment
    • Positive
    Content
    • Account Management
    Jul 24, 2022
  • What a bunch of morons

    What a bunch of morons. Totally clueless on providing the correct test. Don’t recommend them at all spent 15 min spitting in a cup to find out they gave me the wrong test.

    Sentiment
    • Negative
    Content
    • Covid Test Kit Issues
    Jul 20, 2022
  • Excellent customer Service skills

    Excellent customer Service skills. Patient helpful and very professional. Thanks

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jul 19, 2022
  • Very helpful representative

    Very helpful representative. Got right to the matter and resolved all issues. Thank you Kathy

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jul 13, 2022
  • See All Reviews
Sentiment Analysis (limited preview)
70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
63 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Rex MD Feedback Analysis: Unveiling Customer Service Stars
    Trustpilot Reviews 74
  2. Unlock Insights with Life Line Screening Feedback Analysis
    Trustpilot Reviews 72
  3. Unlock Excellence with Our eFax Customer Service Report
    Trustpilot Reviews 71
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Vault Health  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Quality Assurance Specialists, Healthcare Administrators, Product Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.