Customer Service Excellence at Rex MD: Phyllis and Alvin Shine
  • 74 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Rex MD Feedback Analysis: Unveiling Customer Service Stars

Customer Service Excellence at Rex MD: Phyllis and Alvin Shine

Rex MD customers highly praise the exceptional customer service provided by representatives like Phyllis and Alvin. Positive feedback includes quick resolution of issues, friendly and professional assistance, and efficient order processing. However, a few negative reviews mention shipping errors and lack of communication. Overall, customers appreciate the helpful and understanding approach of the customer service team.

Best for
  • Customer Service Managers
  • Healthcare Administrators
  • Marketing Professionals
  • E-commerce Managers
  • Quality Assurance Specialists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • She listened to my needs & requests and…

    She listened to my needs & requests and gave me the support & service I was looking for.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 19, 2024
  • Phyllis was extremely effective

    Phyllis was extremely friendly, professional, courteous, and effective in assisting me with password reset, as well as prescription management for my upcoming order to ensure timely approval by the doctor and delivery to the correct address.

    Sentiment
    • Positive
    Content
    • Prescription Management
    Apr 18, 2024
  • ALVIN WAS GREAT ,HE GOT THE ANSWER FOR…

    ALVIN WAS GREAT ,HE GOT THE ANSWER FOR ME THAT I ASKED FOR. AND HE ALSO FOLLOWED UP WITH ME WITH A PHONE CALL THE NEXT DAY. HE WAS AWESOME.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 04, 2024
  • My personal rep is Nyah she is a very…

    My personal rep is Nyah she is a very nice person and knows the product

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 28, 2024
  • Alvin was sensitive to my concerns and…

    Alvin was sensitive to my concerns and offered help in a friendly manner.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 25, 2024
  • Customer service was on point and had a…

    Customer service was on point and had a great attitude! A comfortable experience.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 29, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
78 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Vault Health Feedback Analysis: Elevate Your Service
    Trustpilot Reviews 74
  2. Explore ShortOrder's Success Through Customer Feedback
    Trustpilot Reviews 72
  3. Allegro Medical Customer Feedback: Insights & Analysis
    Trustpilot Reviews 74
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Rex MD  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Healthcare Administrators, Marketing Professionals, E-commerce Managers, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.