Varo Bank Customer Frustrations: Poor Service, Account Closures, and Fund Holds
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Varo Bank Customer Feedback Analysis: Uncover the Truth

Varo Bank Customer Frustrations: Poor Service, Account Closures, and Fund Holds

Varo Bank customers express frustration with poor customer service, account closures without notice, difficulty in reaching live agents, and long holds on funds. Many users report unauthorized charges, lack of assistance during fraud cases, and issues with the mobile deposit feature. Referral bonuses are disputed, and delays in resolving disputes lead to financial strain on customers. Overall, Varo Bank is criticized for its lack of transparency, unreliability, and unresponsive support.

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Custom Date - May 21, 2024
Featured Content
  • This a sorry ass bank!

    This a sorry ass bank. DO NOT TRUST THIS BANK WITH YOUR MONEY. I made a mobile deposit of $43.80 then they closed my account for no reason, with no warning and kept my deposit!!

    Sentiment
    • Negative
    Content
    • Account Closure Issues
    Apr 22, 2024
  • Sent debit card to my daughter who did…

    Sent debit card to my daughter who did not apply for it. Customer service is non existent. Can't figure out how to cancel. Sent to Better Business Bureau for help

    Sentiment
    • Negative
    Content
    • Account Access & Security
    Mar 13, 2024
  • Horrible bank

    Horrible bank! Denied my dispute after someone withdrew money from my account. CANCELING MY ACCOUNT ASAP OUT $633 DOLLARS RIGHT NOW!

    Sentiment
    • Negative
    Content
    • Disputes & Fraud
    Feb 22, 2024
  • 1 star is too much

    1 star is too much. No support for anything at all. Support chat disconnects you after 6 mins of inactivity. I have received exactly 0 replies in my 6 mins. Switching banks for good

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jan 16, 2024
  • Did a friend referral for my brother

    Did a friend referral for my brother. He did everything he was supposed to do. And they refused to give the $30. That keep giving me the run around or and over again. I'm reporting them to better business bureau

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jan 16, 2024
  • varo bank does not resolve issues

    varo bank does not resolve issues. $140 was stolen out of my account by atm. I will be changing banks very soon. no customer service. choose chime, must better bank.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jan 07, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-87 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Varo Bank  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Banking Executives, Market Research Analysts, Regulatory Compliance Officers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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