Critical Review Summary of Vanilla Visa Gift Cards
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Critical Review Summary of Vanilla Visa Gift Cards

Vanilla Visa Gift Cards Exposed: Must-Read Report

Vanilla Visa gift cards are widely criticized for poor customer service, unredeemable balances, and lack of activation. Customers report difficulties with balance checks, activation procedures, and multiple rejections by retailers. Many face challenges in reaching customer support, experiencing long wait times and unhelpful responses. The overall sentiment is negative, with accusations of scams, theft, and fraudulent practices. Issues include drained balances, declined transactions, and lack of refunds or replacements. Various customers express frustration, disappointment, and anger towards the company, labeling it as a rip-off and a total scam.

Source: Trustpilot Reviews of Vanillavisa 

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Customer Feedback Analysis of Vanillavisa 

Uncover the truth behind Vanilla Visa Gift Cards with our in-depth customer feedback analysis report.

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Custom Date - Jan 10, 2025
Popular Phrases (limited preview)
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  • Been waiting for my card replacement for 2 years

    It's a scam. I bought a 15$ steam game and they froze the 35$ remaining. I called them and they sent a replacement which never arrived. Then did the same 1 year ago with a different address and it never came. Visa is literally scamming its customers.

    Sentiment
    • Negative
    Content
    • Unusable Gift Cards
    Mar 10, 2024
  • Company is a SCAM

    Message said card was on hold. Called customer support, balance was gone. Then they started asking for personal information to file claim. This company is such a SCAM. Never, ever use them.

    Sentiment
    • Negative
    Content
    • Scam Allegations
    Mar 09, 2024
  • The card is declined every time you try…

    The card is declined every time you try to use it. You cannot reach customer service in any way. DO NOT USE THIS COMPANY!! I gave this as a gift to someone and she can't use it. I am so mad I just want to warn anyone who is considering buying one. Don't

    Sentiment
    • Negative
    Content
    • Card Declined Issue
    Feb 20, 2024
  • VANILLA GIFT CARD IS A SCAM!!!

    VANILLA GIFT CARD IS A SCAM!!!! DO NOT BUY!!!! I HAD TO GO THROUGH CAPITOL ONE TO GET MY MONEY BACK OF TWO $504.94 VANILLA GIFT CARD SAY THEY WERE SENDING ME A CARD NEVER DID THE SECOND ONE HAD PROBLEMS AS WELL!!! CAPITOL ONE HELP ME!!!

    Sentiment
    • Negative
    Content
    • Scam Allegations
    Feb 14, 2024
  • Tried for weeks for check the balance…

    Tried for weeks for check the balance online, continually getting message "system error, try later". Then tried phone number. After waiting on hold for over an hour I gave up. Zero customer service.

    Sentiment
    • Negative
    Content
    • Balance Check Difficulties
    Jan 22, 2024
  • I received this gift card for Christmas…

    I received this gift card for Christmas and literally cannot use it. Paypal declined it when I was trying to add it to make a purchase on Etsy. Amazon declined it when I tried to make a purchase there. This is ridiculous and should be illegal.

    Sentiment
    • Negative
    Content
    • Card Declined Issue
    Jan 03, 2024
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Sentiment Analysis (limited preview)
-100 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Vanillavisa  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Trainers, Consumer Advocates, Market Researchers, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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