Mixed Reviews: Klarna's App Design vs. Payment Flexibility
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Unveiling Klarna Feedback: Payments vs. Design Insights

Mixed Reviews: Klarna's App Design vs. Payment Flexibility

Mixed reviews for Klarna's app, with users praising its flexibility in payments but criticizing the app design and sudden account restrictions. Customers value Klarna for shopping convenience and credit-building opportunities, yet some express frustration over declined purchases and customer service. Issues raised include payment difficulties, account verification problems, and sudden credit limit reductions affecting loyal users.

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Custom Date - Apr 13, 2024
Featured Content
  • Customer service

    I have a problem where I was scammed and never received my item but I can’t reach Klarna so I’m stuck paying for something I never received

    Sentiment
    • None
    Content
    • Customer Service Experience
    Mar 19, 2024
  • Nice app

    Very convenient and easy app to use a lot off stores to choose from and it helps build your credit

    Sentiment
    • Positive
    Content
    • App Design and Functionality
    Mar 19, 2024
  • This app 🫰🏽

    This is that app , if you don’t got the full amount it makes it easy to make payments used this app the most when it come to that great app 👍

    Sentiment
    • Positive
    Content
    • Payment Schedule and Options
    Mar 18, 2024
  • They don’t return money in adjusted amount !

    They don’t return your money on the onetime card after purchase is adjusted !

    Sentiment
    • Negative
    Content
    • Payment Schedule and Options
    Mar 17, 2024
  • Thank you

    I love how I can buy anything I want and paid every two weeks or every month.

    Sentiment
    • Positive
    Content
    • Payment Schedule and Options
    Mar 15, 2024
  • Super buena

    La amooo me ayuda mucho graciasss klarna cambiastes mi vida te amo

    Sentiment
    • Positive
    Content
    • User Interface Experience
    Mar 15, 2024
  • See All Reviews
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Klarna | Shop now. Pay later. based on online reviews collected from App Store. The analysis helps E-commerce Managers, Product Designers, Market Analysts, Customer Service Executives, Financial Advisors to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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