Mixed User Opinions on CRED App: User-Friendly Interface with Cashback Concerns
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Mixed User Opinions on CRED App: User-Friendly Interface with Cashback Concerns

Users have mixed opinions about the CRED app, praising its user-friendly interface and quick bill payments but expressing dissatisfaction with cashback issues and perceived attempts to cheat users. Some users request the addition of direct mutual funds. The app's constant updates and changing of functions have caused inconvenience to some users. Overall, the app is described as good, with many appreciating the instant credit card bill payment feature.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Good app every recharge gat cashback I am using this app last 5 month totally gat 355 cashbak

    Sentiment
    • Positive
    Content
    • Cashback Rewards
    May 19, 2024

  • Update Nahin ho raha hai

    Sentiment
    • Positive
    Content
    • App Design and Functionality
    May 19, 2024

  • good app but need better cashback for cc bill payments

    Sentiment
    • Positive
    Content
    • Cashback Offers on Credit Card Payments
    May 19, 2024

  • They keep moving functions around on thier app

    Sentiment
    • Negative
    Content
    • Feature Requests: Direct Mutual Fund
    May 19, 2024

  • so fast and very much impressive interface

    Sentiment
    • Positive
    Content
    • Payment Processing Speed
    May 19, 2024

  • The App was so user friendly and has impressed with the many rewards during the begining of startup but now it has become so worst and the it was coded/designed to get 1RS cashbook for any amount and it's beed the worst, they're trying to cheat with there spin cycles but no use it's all codes from there end. And I feel to quit after the worst experience from last 6months. Finally i suggest CRED team stop cheating customers, and every one to not fall under their rewards.

    Sentiment
    • Negative
    Content
    • Cashback Concerns and Discrepancies
    May 19, 2024
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Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for CRED: UPI, Credit Cards, Bills based on online reviews collected from Google Play. The analysis helps Product Managers, Marketing Specialists, Customer Experience Analysts, Mobile App Developers, Financial Services Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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