Mixed Reviews on ToyWiz.com: Fast Shipping, Some Incorrect Items
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Mixed Reviews on ToyWiz.com: Fast Shipping, Some Incorrect Items

ToyWiz.com has received mixed reviews from customers, with some praising their fast shipping and great prices while others complain about receiving incorrect items or facing delays. Positive comments highlight excellent customer service experiences, well-packaged deliveries, and a wide selection of products. However, negative feedback mentions issues like damaged items, delayed shipments, and unresponsive customer service. Despite challenges with incorrect orders and delays, customers appreciate the fast delivery and communication from ToyWiz.com. Improvements in handling damaged items and enhancing customer service responsiveness could further enhance the overall customer experience.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Best Price & Fast Shipping

    Best Price. FAST Shipping. Excellent Communication!

    Sentiment
    • Positive
    Content
    • Shipping and Delivery Time
    Jan 18, 2023
  • Pokémon cards

    My son's PokĂŠmon cards were ordered and delivered promptly without issue.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery Time
    Jan 16, 2023
  • I did not get what I wanted

    I think the attention is very good and that it arrived quickly but my son is crying and is angry because it was not what he wanted, I mean, he says that it was done but he saw it the same but with something else inside and says that it was not and I don't know if I can make a refund or something because the truth was not what he wanted

    Sentiment
    • Negative
    Content
    • Order Accuracy and Refunds
    Jan 15, 2023
  • Poor Packaging

    While I appreciate the fast delivery, in my order I purchased 30 individual booster packs of silver tempest. I also purchased an ETB and a booster box which were placed in the same box as the booster packs. The packs were just thrown in the box and not protected. During shipping, multiple packs were damaged due to how they were packaged. I hate having to throw money away!

    Sentiment
    • Negative
    Content
    • Product Quality and Packaging
    Jan 14, 2023
  • BIGGEST TOY SELECTION

    Large selection of action figures, easy ordering process and EXTREMELY fast shipping!! Very happy with my purchase and will definitely be back to shop.

    Sentiment
    • Positive
    Content
    • Item Selection and Availability
    Jan 13, 2023
  • It's just to soon to rate you as a…

    It's just to soon to rate you as a company till I receive first order

    Sentiment
    • None
    Content
    • Pre-order Experience
    Jan 13, 2023
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Sentiment Analysis (of 30 reviews)
27 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ToyWiz.com  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Experience Analysts, Retail Market Analysts, Product Managers, Brand Strategy Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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