Mixed customer experiences at Ticket Club: Easy transactions but issues with delivery and seat changes
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Mixed customer experiences at Ticket Club: Easy transactions but issues with delivery and seat changes

Ticket Club customers have mixed experiences, with some praising the ease of transactions and great prices, while others complain about ticket delivery issues, customer service, and unexpected seat changes. Positive feedback highlights the no extra fees policy and quick ticket arrival. Negative reviews mention problems with ticket processing, delivery delays, and dissatisfaction with seat changes and customer service.

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Custom Date - May 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Easy peasy

    Easy peasy, just like it should be.

    Sentiment
    • Positive
    Content
    • Ticket Purchase Process
    Mar 07, 2024
  • Can always find a better price on this…

    Can always find a better price on this site.

    Sentiment
    • Positive
    Content
    • Ticket Pricing and Fees
    Jan 11, 2024
  • Better than other sites.

    The fees were less than other 3rd party sites. Easy to access tickets.

    Sentiment
    • Positive
    Content
    • Ticket Pricing and Fees
    Jan 02, 2024
  • Refused to deliver tickets purchased…

    Refused to deliver tickets purchased unless an ID was sent

    Sentiment
    • Negative
    Content
    • Ticket Delivery Experience
    Jan 01, 2024
  • Easy transaction and best prices after…

    Easy transaction and best prices after much shopping around.

    Sentiment
    • Positive
    Content
    • Ticket Purchase Process
    Dec 28, 2023
  • Just printed out tickets

    Just printed out tickets, and smooth transition inside the venue

    Sentiment
    • Positive
    Content
    • Ticket Delivery Experience
    Dec 18, 2023
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Sentiment Analysis (of 30 reviews)
35 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Ticket Club  based on online reviews collected from Trustpilot. The analysis helps Event Managers, Customer Service Analysts, Market Researchers, Digital Marketing Professionals, Business Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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