Mixed Reviews: Quality Products, Theme Variety, Customer Service Concerns
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Unveil the Truth Behind Pooch Perks: A Comprehensive Review Analysis

Mixed Reviews: Quality Products, Theme Variety, Customer Service Concerns

Pooch Perks garners mixed reviews with customers praising the quality of products, theme variety, and American-made treats and toys. However, there are concerns over customer service responsiveness, billing accuracy, and toy durability. Many praise the value for money and customization for different dog sizes and preferences.

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  • Pet Product Retailers
  • E-commerce Managers
  • Customer Experience Analysts
  • Pet Service Providers
  • Marketing Professionals

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I’ve got 4 pups and they love getting…

    I’ve got 4 pups and they love getting their pooch perks box each month! Each box has a different theme and the treats and toys are specifically chosen based on type of dog. We love trying out new products in each box!

    Sentiment
    • Positive
    Content
    • Box Themes and Presentation
    Nov 10, 2020
  • not designed for large dogs.

    We ordered the monthly treat box for med/lg dogs. Most of the boxes we've received so far have a couple of treats for big dogs and the rest of the goodies are for little dogs (or training treats, which I don't need)

    Sentiment
    • Positive
    Content
    • Treat Quality and Variety
    Dec 10, 2015
  • My puppy and senior loved their box

    Honey my 8 month out puppy loved her toys! What a great choice to send them. She loves the noises her toys make. My senior, she's 11 years old loves the treats (Honey too). I love that everything is American made :D

    Sentiment
    • Positive
    Content
    • Product Sourcing and Ingredients
    Oct 22, 2015
  • Everything is so GREAT!

    I loved all of the items that came in the box and more importantly....the puppies did too!

    Sentiment
    • Positive
    Content
    • Toy Quality and Durability
    Oct 22, 2015
  • Pooch Perks

    Great company with great service. My dog loves getting his treats every month and I'm never let down with the quality of the products.

    Sentiment
    • Positive
    Content
    • Treat Quality and Variety
    Oct 12, 2015
  • One Happy Bassethound

    We are very happy with the toy we got! It was interactive and our pup loves it. We loved the candle and the treats and everything else we received. We were happy and so was out doggy... Thank you!!!

    Sentiment
    • Positive
    Content
    • Box Themes and Presentation
    Oct 10, 2015
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Pooch Perks  based on online reviews collected from Trustpilot. The analysis helps Pet Product Retailers, E-commerce Managers, Customer Experience Analysts, Pet Service Providers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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