Paypal Customer Frustration: Unresolved Cases, Lack of Buyer Protection, and Poor Service
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    • E-commerce Managers
    • Consumer Rights Advocates
    • Fraud Prevention Specialists
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Paypal Customer Frustration: Unresolved Cases, Lack of Buyer Protection, and Poor Service

Unveil the Truth Behind Paypal Customer Dissatisfaction

Paypal customers express frustration over unresolved cases, lack of buyer protection, and poor customer service. Many cite difficulties in receiving refunds and dealing with scammers. Complaints highlight issues with account security, fund withholding, and address management. Overall, users feel let down by Paypal's service, leading to account closures and a loss of trust.

Source: Trustpilot Reviews of Paypal 

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Customer Feedback Analysis of Paypal 

Discover why Paypal users are upset with service issues, from refunds to fraud concerns, in our comprehensive report.

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Custom Date - Dec 30, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Absoloute rubbish we opened a business…

    Absoloute rubbish we opened a business account with them and a customer put the deposit for the job in there so we could hire machines and tools and pay staff they decided to hold the money so basically if you open a business account they ruin your business

    Sentiment
    • Negative
    Content
    • Transaction Disputes
    Jun 06, 2024
  • Today I log on to my PayPal account,I…

    Today I log on to my PayPal account,I can't see subscriptions payments or jack s*#t.Why is this?? What's going on PayPal why can't I even see my refunds.I am not liking what I can't see in my account.The good thing is my bank has all this evidence and I will be using it very soon PayPal

    Sentiment
    • Negative
    Content
    • Account Management Issues
    Jun 05, 2024
  • La atención al cliente es pésima

    La atenciĆ³n al cliente es pĆ©sima, solo saben cobrar y no atienden al cliente. La culpa es de Sanchez que solo escribe cartas de amor y se mira a su ombligo desatendiendo al paĆ­s en vez de tomar medidas para facilitarle las cosas a los espaƱoles

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jun 05, 2024
  • I wish i can give then zero star

    I wish i can give then zero star, they used to be good now I might loss $600 because they refuse to refund me if i donā€™t ship the item to the address on file and the seller gave me an address to ship to. Also they are rude, they donā€™t help you. I will never use them again

    Sentiment
    • Negative
    Content
    • Refund Process
    Jun 05, 2024
  • Ho venduto un pezzo fatto a mano …

    Ho venduto un pezzo fatto a mano in Messico ora devo aspettare 20 giorni per ricevere denaro e dopo 50ā‚¬ di commissioni..Mai piĆ¹

    Sentiment
    • Negative
    Content
    • Refund Process
    Jun 05, 2024
  • Totally incompetent customer support

    Probably the worst (and nastiest) customer service ever. Their claim software is faulty, but they have nobody who has the intelligence to understand the fault and failed forever to arrange contact with somebody who has even the slightest technical knowledge. Don't ever try to help them, they will punish you for it.

    Sentiment
    • Negative
    Content
    • Incompetent Customer Support
    Jun 04, 2024
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Sentiment Analysis (limited preview)
-87 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Paypal  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Consumer Rights Advocates, Fraud Prevention Specialists, Customer Service Trainers, Financial Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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