Mixed Reviews for CARS24 Highlight Concerns and Commendations
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Mixed Reviews for CARS24 Highlight Concerns and Commendations

Unveil the Truth Behind CARS24 Customer Feedback

The reviews for CARS24 indicate a mixed experience among users, with many expressing dissatisfaction regarding the company's pricing and customer service. Complaints center on perceived fraud and lack of transparency, particularly around car valuations and inspection processes. Numerous users reported delays in service and poor communication, leading to frustration. However, some positive feedback highlighted effective customer support, particularly from a team member named Poojitha, who assisted in resolving various issues. Overall, while there are commendable aspects, many reviewers warn potential customers to be cautious when engaging with CARS24, emphasizing negative experiences over positive ones.

Source: Google Play Reviews of CARS24®: Buy & Sell Used Cars

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Customer Feedback Analysis of CARS24®: Buy & Sell Used Cars

Insightful analysis of CARS24 customer feedback highlighting concerns and commendations. Essential for savvy professionals.

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Custom Date - Mar 12, 2025
Popular Phrases (limited preview)
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Featured Content
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  • good services car 24, keep it up

    Sentiment
    • Positive
    Content
    • Positive Customer Experiences
    Feb 27, 2025

  • Wrost application. Not open quickly. Only searching and searching

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Feb 26, 2025

  • Time wasting service never gives the right price of your used car, only doing scam by car inspection, completly fraud.

    Sentiment
    • Negative
    Content
    • Fraudulent Practices
    Feb 26, 2025

  • Cars 24 one of the best car selling company... Poojitha from warranty team quick solution and anyone problem quick response all of as thank you...

    Sentiment
    • Positive
    Content
    • Warranty and Support
    Feb 26, 2025

  • Such a horrific service...my 1 year old SAFARI top end model which would have resale value of 22 lakh.....cars24 offered 11 lakhs.... I suggest don't ever go to such companies

    Sentiment
    • Negative
    Content
    • Car Pricing Concerns
    Feb 25, 2025

  • Cars 24 is nothing but fraud and a group of cheaters working together, they wanted to buy my 3 years old honda city for 1.67 lacs. Wish there was an option to provide raiting in minus!!

    Sentiment
    • Negative
    Content
    • Fraudulent Practices
    Feb 23, 2025
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Sentiment Analysis (limited preview)
14 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for CARS24®: Buy & Sell Used Cars based on online reviews collected from Google Play. The analysis helps Automotive Industry Analysts, Market Research Analysts, Customer Experience Managers, Digital Marketing Professionals, Entrepreneurial Investors in Auto Sector to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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