Mixed Reviews at The St. Regis New York
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Mixed Reviews at The St. Regis New York

Unveil The St. Regis New York's True Guest Feedback

Two E 55th St, New York, NY 10022, United States

Mixed reviews at The St. Regis New York, ranging from exceptional service and luxurious rooms to disappointments with renovations, service quality, and unmet expectations. Guests highlight outstanding staff, spacious rooms, and convenient location, but express concerns about outdated rooms, poor communication, and subpar service during a stay that fell short of luxury standards.

Source: Google Business Reviews of The St. Regis New York

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Customer Feedback Analysis of The St. Regis New York

Dive into the mixed feedback of The St. Regis New York: Uncover the truth behind its luxury service and guest experiences.

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  • I don't want to leave. I could live here. The staff is amazing, rooms are spacious and nicely decorated.Walkability: You will be right between 5th ave and Madison. Subway is 2 blocks awayTons of restaurants nearby.

    Sentiment
    • Positive
    Content
    • Location and Walkability

  • Excellent hotel. This should be the standard for any 5 star hotel in New York. Beautiful through and through.

    Sentiment
    • Positive
    Content
    • Luxury Service and Experience

  • Had my wedding here and everyting about that night was perfect! The wedding event coordinators were amazing and very easy to work with and I felt secure knowing that they had everyhting taken care of. great memories!

    Sentiment
    • Positive
    Content
    • Luxury Service and Experience

  • Cheating elite benefits out of breakfast benefit.

    Sentiment
    • Negative
    Content
    • Butler Service Excellence

  • beautiful! amazing food, amazing hotel rooms, what more can i say

    Sentiment
    • Positive
    Content
    • Room Quality and Amenities

  • This is what you called Luxury with professionalism service. From the time you step in at St. Regis Hotel New York you can feel welcome.staff are very polite, kind, helpful with a warmth smile. This place is amazing we stayed at Madison Suit and it was superbRooms: Italian themed . BeautifulWalkability: Close to top tourist attractions and famous chic shops.

    Sentiment
    • Positive
    Content
    • Luxury Service and Experience
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30 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for The St. Regis New York based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel Industry Analysts, Marketing Professionals, Interior Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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