Mixed Reviews for Sena 30K Motorcycle Bluetooth Headset Mesh Communication System
Unveil the Reality Behind Sena 30K Headset Reviews

Mixed Reviews for Sena 30K Motorcycle Bluetooth Headset Mesh Communication System

The Sena 30K Motorcycle Bluetooth Headset Mesh Communication System has received mixed reviews. While users appreciate its clear sound quality and mesh technology for group communication, there are concerns about issues with mic sensitivity, software updates, and connectivity. Some users experienced problems with battery life, firmware updates, and device pairing. Customer service experiences varied, with some praising Sena's support and others criticizing it. Overall, the 30K is praised for its music streaming quality and group communication capabilities but faces challenges in terms of user-friendliness and technical issues.

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Custom Date - Jun 24, 2024
Featured Content
  • Battery sucks

    Sena knows they released a huge batch of these with bad batteries in them, but they won't do an RMA or a quick repair. Nor will they allow you to use the duration of your warranty even if you do jump through all their hoops to have them repair it. I bought a twin pack 50-s and my buddy bought this 30-s at the same time. All 3 units had junk batteries. None of them will operate more than 3 hours on a full charge.
    CARDO
    CARDO
    CARDO!!!

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jun 06, 2023
  • App sucks

    These had awesome reviews and were very expensive. Wore for 1 trip. 1 of the headsets the mic quit after a small rain. Neither 1 would work well with the app. The mic is very sensitive so it will keep tge mic open and kill battery quick. Needs a mute button on headset.

    Sentiment
    • None
    Content
    • Bluetooth Connectivity
    May 27, 2023
  • Son buenos pero...

    La calidad del sonido es muy buena, pero nunca vi un apartado de cancelacion de ruido. Ademas la conexion bluetooth para hablar con el acompañante falla si ambos tienen conectados sus celulares al intercom. Si se quiere hablar entre la pareja con buena calidad se debe desactivar la conexion bluetooth de un intercom con un celular.

    Sentiment
    • Positive
    Content
    • Sound Quality
    May 03, 2023
  • My unit was DOA

    I used a friends 30 unit when my old sena unit went finally died. I was excited to get my new upgrade. Shipping was fast unit was packed well. The unit would not pair with my phone. When I connected it to my computer I got an error that said "USB failed". I called Sena customer service they were very helpful but we could not get the unit working. Stuff happens the unit was dead, the return was easy but when I went to repurchase the unit it was $50 (20%) more expensive. That is the reason for the one star review.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jan 07, 2023
  • Sena Works as well as previous 2

    So far, not being to actually use it it works fine. Tried it out on our helmets in the house and works ass advertised. The previous 2 radios. After my daughter re-read the instructions was able to pair it to the others. Will try and do another review this spring when we can actually get out and use them on our motorcycles.

    Sentiment
    • Positive
    Content
    • Bluetooth Connectivity
    Dec 27, 2022
  • A Step Up From The Old 20S

    I use these communicators at events I support with the motorcycle. I was using the older technology with the SC-1A and 20S, and while these helped a lot, they are best if used between two people. However, we are four continuously talking about what’s going on around us for as long as 9 nine hours during an event. The major advantage that we have with the later Sena models (30K or later) is the MESH capability. When connecting four people using Bluetooth, you are not all paired together. The first two are paired, then 2 and 3 are paired, then 3 and 4 are paired. The result is that 1/3, 1/4 as well as 2/4 can talk to each other. However, if one of the individuals distances him/herself from the main group, then everyone hears a clipping noise until that person is so far away that it finally stops. This is really annoying and event prevents the others from talking to each other.

    Mesh technology, on the other hand, allows everyone to be in the ‘group’. Everyone is effectively paired together. The sound is clear and over much longer distances. This is a significant improvement over the older technology! I highly recommend it. For me, this is a working tool, and it cannot dictate where I will be relative to the others. It is critical that the unit is operating with maximum flexibility without worrying about whether my teammates hear me or not.

    The 30K installs using the same mount as the 20S. If you have more than one helmet, there’s an additional mount included with this unit. While at higher speeds, wind noise can become an issue, either on the 20S or the 30K, but it is still better than others units that I have used in the past.

    Sentiment
    • Positive
    Content
    • Product Design and Ergonomics
    Dec 08, 2022
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Sentiment Analysis (of 30 reviews)
33 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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