Mixed Reviews for Sena 30K Motorcycle Bluetooth Headset Mesh Communication System
Unveil the Reality Behind Sena 30K Headset Reviews

Mixed Reviews for Sena 30K Motorcycle Bluetooth Headset Mesh Communication System

The Sena 30K Motorcycle Bluetooth Headset Mesh Communication System has received mixed reviews. While users appreciate its clear sound quality and mesh technology for group communication, there are concerns about issues with mic sensitivity, software updates, and connectivity. Some users experienced problems with battery life, firmware updates, and device pairing. Customer service experiences varied, with some praising Sena's support and others criticizing it. Overall, the 30K is praised for its music streaming quality and group communication capabilities but faces challenges in terms of user-friendliness and technical issues.

Best for
  • Product Managers
  • Marketing Analysts
  • Customer Service Supervisors
  • E-commerce Strategists
  • Motorcycle Accessory Retailers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Custom Date - Nov 25, 2024
Featured Content
  • Battery sucks

    Sena knows they released a huge batch of these with bad batteries in them, but they won't do an RMA or a quick repair. Nor will they allow you to use the duration of your warranty even if you do jump through all their hoops to have them repair it. I bought a twin pack 50-s and my buddy bought this 30-s at the same time. All 3 units had junk batteries. None of them will operate more than 3 hours on a full charge.
    CARDO
    CARDO
    CARDO!!!

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jun 06, 2023
  • App sucks

    These had awesome reviews and were very expensive. Wore for 1 trip. 1 of the headsets the mic quit after a small rain. Neither 1 would work well with the app. The mic is very sensitive so it will keep tge mic open and kill battery quick. Needs a mute button on headset.

    Sentiment
    • None
    Content
    • Bluetooth Connectivity
    May 27, 2023
  • Son buenos pero...

    La calidad del sonido es muy buena, pero nunca vi un apartado de cancelacion de ruido. Ademas la conexion bluetooth para hablar con el acompaĂąante falla si ambos tienen conectados sus celulares al intercom. Si se quiere hablar entre la pareja con buena calidad se debe desactivar la conexion bluetooth de un intercom con un celular.

    Sentiment
    • Positive
    Content
    • Sound Quality
    May 03, 2023
  • My unit was DOA

    I used a friends 30 unit when my old sena unit went finally died. I was excited to get my new upgrade. Shipping was fast unit was packed well. The unit would not pair with my phone. When I connected it to my computer I got an error that said "USB failed". I called Sena customer service they were very helpful but we could not get the unit working. Stuff happens the unit was dead, the return was easy but when I went to repurchase the unit it was $50 (20%) more expensive. That is the reason for the one star review.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jan 07, 2023
  • Sena Works as well as previous 2

    So far, not being to actually use it it works fine. Tried it out on our helmets in the house and works ass advertised. The previous 2 radios. After my daughter re-read the instructions was able to pair it to the others. Will try and do another review this spring when we can actually get out and use them on our motorcycles.

    Sentiment
    • Positive
    Content
    • Bluetooth Connectivity
    Dec 27, 2022
  • A Step Up From The Old 20S

    I use these communicators at events I support with the motorcycle. I was using the older technology with the SC-1A and 20S, and while these helped a lot, they are best if used between two people. However, we are four continuously talking about what’s going on around us for as long as 9 nine hours during an event. The major advantage that we have with the later Sena models (30K or later) is the MESH capability. When connecting four people using Bluetooth, you are not all paired together. The first two are paired, then 2 and 3 are paired, then 3 and 4 are paired. The result is that 1/3, 1/4 as well as 2/4 can talk to each other. However, if one of the individuals distances him/herself from the main group, then everyone hears a clipping noise until that person is so far away that it finally stops. This is really annoying and event prevents the others from talking to each other.

    Mesh technology, on the other hand, allows everyone to be in the ‘group’. Everyone is effectively paired together. The sound is clear and over much longer distances. This is a significant improvement over the older technology! I highly recommend it. For me, this is a working tool, and it cannot dictate where I will be relative to the others. It is critical that the unit is operating with maximum flexibility without worrying about whether my teammates hear me or not.

    The 30K installs using the same mount as the 20S. If you have more than one helmet, there’s an additional mount included with this unit. While at higher speeds, wind noise can become an issue, either on the 20S or the 30K, but it is still better than others units that I have used in the past.

    Sentiment
    • Positive
    Content
    • Product Design and Ergonomics
    Dec 08, 2022
  • See All Reviews
Sentiment Analysis (of 30 reviews)
33 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
31 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Amazon Product Reviews 96
  2. Amazon Product Reviews 80
  3. Amazon Product Reviews 96
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Sena 30K Motorcycle Bluetooth Headset Mesh Communication System, Black, Single Pack with HD Speakers based on online reviews collected from Amazon. The analysis helps Product Managers, Marketing Analysts, Customer Service Supervisors, E-commerce Strategists, Motorcycle Accessory Retailers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Amazon and is not associated with or supported by Amazon in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Amazon's terms of use, including copyright regulations, when utilizing the extracted review data.