Exceptional British Charm and Service at The Chesterfield Mayfair
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Exceptional British Charm and Service at The Chesterfield Mayfair

Unveil The Chesterfield Mayfair's Guest Insights

35 Charles St, London W1J 5EB, United Kingdom

The Chesterfield Mayfair is praised for its quintessentially British charm, excellent service, and delightful dining options. Guests appreciate the personalized attention, elegant accommodations, and central yet peaceful location in Mayfair. While some mention room size constraints and bathroom amenities, the overall experience is highly commended. Visitors highlight the warm staff, memorable experiences like themed afternoon teas, and exceptional customer service. The hotel's traditional English vibe, cozy rooms, and convenient location make it a top choice for many, despite a few minor issues. Overall, The Chesterfield Mayfair stands out for its exceptional hospitality and British charm.

Source: Google Business Reviews of The Chesterfield Mayfair

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Customer Feedback Analysis of The Chesterfield Mayfair

Discover the essence of British charm at The Chesterfield Mayfair through our detailed customer feedback analysis.

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  • Had such a wonderful time staying here. The hotel gives old school London vibes and the rooms are all very quaint but so comfortable. The staff were wonderfully friendly and the bar was really nice as well. Its location in Mayfair is perfect for those wanting a convenient, navigable and quiet location during their getaways to London.

    Sentiment
    • Positive
    Content
    • Hotel Service and Hospitality

  • The Chesterfield Mayfair offers a truly exceptional experience for travelers seeking a taste of British charm and hospitality in the heart of London. From its elegant accommodations and award-winning dining to its personalized service and attention to detail, every aspect of the hotel is designed to exceed guests' expectations and create lasting memories. Whether visiting for business or leisure, The Chesterfield Mayfair is sure to leave a lasting impression and beckon guests back time and time again.

    Sentiment
    • Positive
    Content
    • Hotel Service and Hospitality

  • Lovely food and very good service. Superb dinner and lunch.

    Sentiment
    • Positive
    Content
    • Dining Experience

  • Corner pub in Mayfair. Not busy when we called in. Upstairs room in addition to bar. Wide range of beers on keg and a couple of cask. Pleasant service. Expensive, of course.

    Sentiment
    • Positive
    Content
    • Location and Surroundings

  • Afternoon tea was ok.. nice atmosphere.. a bit slow but very busy.. sweet cart at the end was the best part for my child! Food could be better quality

    Sentiment
    • Negative
    Content
    • Dining Experience

  • I always come here for drinks/nibbles and have also had afternoon tea at the Chesterfield - always delicious and the customer service is excellent!

    Sentiment
    • Positive
    Content
    • Dining Experience
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77 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for The Chesterfield Mayfair based on online reviews collected from Google Business. The analysis helps Hotel Managers, Hospitality Consultants, Travel Agents, Marketing Professionals, Customer Service Trainers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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