Exceptional Customer Service and High-Quality Stock Videos at Storyblocks
Unveil Storyblocks' Customer Service & Video Quality Insights
Storyblocks receives high praise for its exceptional customer service, with multiple mentions of specific support agents like Franco and Beau. Customers appreciate the quick response times, understanding, and effectiveness of the support team in resolving issues. The platform itself is noted for its wide variety of high-qualitystock videos, making video creation easier and more efficient. Despite some occasional issues with media quality, the overall positive experience with Storyblocks and its outstanding customer service stands out in the reviews.
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Franco is fast, clear and I had a great communication experience with him overall.
Sentiment
Positive
Content
Speed and Efficiency of Support
Apr 24, 2024
Franco was helpful and quick to respond…
Franco was helpful and quick to respond to my issue.
Sentiment
Positive
Content
Speed and Efficiency of Support
Apr 24, 2024
I am delighted with the exceptional…
I am delighted with the exceptional service I received! From the very beginning, your team has been professional and attentive. Thank you for making my experience smooth and enjoyable.
Sentiment
Positive
Content
Customer Service Excellence
Apr 10, 2024
Franco is THE BEST with resolving concerns!
I am on an extreme time crunch to produce a video, and jumped at the $25/month subscription opportunity I saw on Storyblock's page. I clicked "Checkout" faster than I ever should have, because only in that split second between my click and the page refreshing to show the transaction's completion did I see that it was billed at $300 per YEAR. I panicked, but it was TOO LATE!! I'd been charged!!! I immediately shot off a desperate email to Storyblocks, explaining the tale of my tragic irresponsib...
Sentiment
Positive
Content
Subscription Management
Apr 10, 2024
Few issues signing up due to legacy…
Few issues signing up due to legacy account from 2018. Franco helped sort it out for me.
Sentiment
Positive
Content
Subscription Management
Apr 08, 2024
Franco was fast and solved my problem…
Franco was fast and solved my problem immediately thank you
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Storyblocks based on online reviews collected from Trustpilot. The analysis helps Video Editors, Content Creators, Marketing Professionals, Digital Media Managers, Brand Strategists to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
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Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
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