St. Pancras Renaissance Hotel London: Mixed Reviews & Historical Charm
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St. Pancras Renaissance Hotel London: Mixed Reviews & Historical Charm

Unveil St. Pancras Hotel Insights: A Deep Dive into Customer Feedback

Euston Rd., London NW1 2AR, United Kingdom

Mixed reviews for St. Pancras Renaissance Hotel London, with praise for its historical charm, luxurious rooms, and convenient location near King's Cross station. However, concerns about service quality, outdated rooms, lack of WiFi, and unpleasant experiences with staff were also highlighted.

Source: Google Business Reviews of St. Pancras Renaissance Hotel London

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Customer Feedback Analysis of St. Pancras Renaissance Hotel London

Explore in-depth customer feedback on St. Pancras Renaissance Hotel London with our comprehensive analysis report.

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  • Awful experience- The wifi does not work. Not acceptable for a hotel room at that price (420 pounds) when you are on a business trip.- The television does not work- The staff is completely impersonnel. The clients are not human beings but credit cards

    Sentiment
    • Negative
    Content
    • Value for Money

  • We had a fantastic stay at The St. Pancras Renaissance Hotel. This historical building is stunning, and the service we received from Renato was first class. Highly recommend Staying here if you are in London, We will hopefully be back soon


    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • Stunning hotel & wonderful staff. Definitely one of the most spectacular hotels in London.

    Sentiment
    • Positive
    Content
    • Historic Charm

  • Excellent location in the station.Classy hotel for its lobby and bars.The rooms are standard and a little dated.The price is excessive for the quality

    Sentiment
    • None
    Content
    • Value for Money

  • Perfect hotel for business in the area and for an early morning Eurostar departure. Rooms are outstanding. Cozy bar and great restaurant. Sits right in the center of one of the best public transport hubs in London, so it's easy to get anywhere from the hotel.

    Sentiment
    • Positive
    Content
    • Location Convenience

  • J'ai adorĂ© l'emplacement, la vue, la chambre. Petit bĂ©mol le bruit de la rue le soir et les ascenseurs, 2 sur 4 en fonctionnement, c'est trop juste. 😼‍💹Walkability: mĂ©tro Ă  proximitĂ©

    Sentiment
    • None
    Content
    • Room Experience
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  • This page displays purchase options and a preview of the customer feedback analysis report for St. Pancras Renaissance Hotel London based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Consultants, Market Researchers, Hospitality Marketing Professionals, Customer Experience Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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