St. Pancras Renaissance Hotel London: Mixed Reviews & Historical Charm
Unveil St. Pancras Hotel Insights: A Deep Dive into Customer Feedback

St. Pancras Renaissance Hotel London: Mixed Reviews & Historical Charm

Euston Rd., London NW1 2AR, United Kingdom

Mixed reviews for St. Pancras Renaissance Hotel London, with praise for its historical charm, luxurious rooms, and convenient location near King's Cross station. However, concerns about service quality, outdated rooms, lack of WiFi, and unpleasant experiences with staff were also highlighted.

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Featured Content
  • Awful experience- The wifi does not work. Not acceptable for a hotel room at that price (420 pounds) when you are on a business trip.- The television does not work- The staff is completely impersonnel. The clients are not human beings but credit cards

    Sentiment
    • Negative
    Content
    • Value for Money
  • We had a fantastic stay at The St. Pancras Renaissance Hotel. This historical building is stunning, and the service we received from Renato was first class. Highly recommend Staying here if you are in London, We will hopefully be back soon…

    Sentiment
    • Positive
    Content
    • Staff Friendliness
  • Stunning hotel & wonderful staff. Definitely one of the most spectacular hotels in London.

    Sentiment
    • Positive
    Content
    • Historic Charm
  • Excellent location in the station.Classy hotel for its lobby and bars.The rooms are standard and a little dated.The price is excessive for the quality

    Sentiment
    • None
    Content
    • Value for Money
  • Perfect hotel for business in the area and for an early morning Eurostar departure. Rooms are outstanding. Cozy bar and great restaurant. Sits right in the center of one of the best public transport hubs in London, so it's easy to get anywhere from the hotel.

    Sentiment
    • Positive
    Content
    • Location Convenience
  • J'ai adoré l'emplacement, la vue, la chambre. Petit bémol le bruit de la rue le soir et les ascenseurs, 2 sur 4 en fonctionnement, c'est trop juste. 😮‍💨Walkability: métro à proximité

    Sentiment
    • None
    Content
    • Room Experience
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Sentiment Analysis (of 30 reviews)
24 Net Promoter
Score
Popular Topics (of 30 reviews)
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