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  • Who is this report for?
    • Product Managers
    • Customer Experience Specialists
    • Market Researchers
    • Retail Managers
    • Sleep Therapists
Mixed Reviews: Sleep Number App and Bed Experience

Unveil Sleep Number User Insights & Enhance Product Strategy

The Sleep Number app and beds receive mixed reviews from users. Many appreciate the comfort and health benefits, highlighting improved sleep quality and the app's ease of use. Users find tracking their sleep data and adjusting settings convenient. However, some report technical issues, such as connectivity problems between the bed and app and inaccuracies in sleep tracking. Several users expressed dissatisfaction with the need to control the bed via smartphone, particularly when sharing a split king mattress. Despite these concerns, loyal customers praise the overall value and functionality of Sleep Number products, suggesting potential improvements for a better user experience.

Source: App Store Reviews of Sleep Number

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Customer Feedback Analysis of Sleep Number

Explore the detailed analysis of Sleep Number reviews, uncovering user experiences with beds and app functionality.

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Custom Date - Dec 08, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Best bed ever

    Goodbye to back aches, sweating at night or just being uncomfortable over all. I love my 360 sleep number.

    Sentiment
    • Positive
    Content
    • Health Benefits
    Aug 17, 2025
  • Enhancements

    It would be great if the head and foot positions were recorded in combination with your sleep score. But love the bed.

    Sentiment
    • Positive
    Content
    • Sleep Tracking
    Aug 17, 2025
  • The Best Investment Ever

    This was one of the best decisions we ever made, buying our sleep number bed. We’ve had it for over 6 years now and it still provides the best sleep ever.

    Sentiment
    • Positive
    Content
    • Customer Satisfaction
    Aug 13, 2025
  • Feet warmer & Zero G

    I use this app every day! The feet warmers and Zero G bed position is the best after a long stressful day.

    Sentiment
    • Positive
    Content
    • Bed Features
    Aug 13, 2025
  • Sometimes it misses.

    Love my bed, love the app, but sometimes it just does not recognize or acknowledge I am in bed. Could certainly use some tweaking.

    Sentiment
    • Positive
    Content
    • App Usability
    Aug 13, 2025
  • Problems

    My sleep number bed isn’t communicating to the app. The sleep measurements aren’t accurate and the pressure isn’t regulating right.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Aug 13, 2025
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Sentiment Analysis (limited preview)
66 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Sleep Number based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Specialists, Market Researchers, Retail Managers, Sleep Therapists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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