Community Tax Service: Mixed Customer Experiences Revealed
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Unveil Real Customer Feedback on Community Tax Services

Community Tax Service: Mixed Customer Experiences Revealed

Community Tax customers express mixed experiences with the service. While some clients praise specific agents for their exceptional support, others complain about communication issues, unexpected fees, and dissatisfaction with the outcomes. The reviews highlight both positive outcomes where clients feel relieved and negative instances where expectations were not met.

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  • Tax Advisors
  • Customer Service Managers
  • Marketing Professionals
  • Business Analysts
  • Financial Planners

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The service is excellent all the staff…

    The service is excellent all the staff is very professional I recommend

    Sentiment
    • Positive
    Content
    • Recommendation and Referral
    Feb 22, 2024
  • Great people to work with

    Great people to work with. They took care of everything Carlos was awesome

    Sentiment
    • Positive
    Content
    • Professionalism and Communication
    Feb 10, 2024
  • Communication with this company is…

    Communication with this company is absolutely terrible. Bad enough to get you in more trouble with the IRS. Dont waste your money.

    Sentiment
    • Negative
    Content
    • Confusion and Lack of Clarity
    Jan 27, 2024
  • Community Tax helped with catch up on…

    Community Tax helped with catch up on my taxes and dealt with the IRS with my taxes I haven’t filed in 7 yrs.

    Sentiment
    • Positive
    Content
    • Tax Issue Resolution
    Oct 17, 2023
  • Always understanding and a good…

    Always understanding and a good listener,Most of all professional. I’m glad to have her working with me.Thanks Audrey.

    Sentiment
    • Positive
    Content
    • Professionalism and Communication
    Oct 13, 2023
  • So far so good

    So far so good. Audrey Rizzo has been helpful and answers questions with detail.

    Sentiment
    • Positive
    Content
    • Professionalism and Communication
    Oct 10, 2023
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Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Community Tax  based on online reviews collected from Trustpilot. The analysis helps Tax Advisors, Customer Service Managers, Marketing Professionals, Business Analysts, Financial Planners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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