Customers Express Dissatisfaction with Rabobank's Services
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Customers Express Dissatisfaction with Rabobank's Services

Rabobank receives negative reviews for its online banking issues, poor customer service, high transaction fees, lack of communication, and blocking of accounts. Customers also criticize the bank's involvement in deforestation and its lack of support for customers in need. The bank is accused of being unhelpful, unresponsive, and having rude staff. There are complaints about difficulties in accessing accounts, transferring money, and resolving issues. Overall, customers express dissatisfaction with Rabobank's services and suggest considering other banks.

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Custom Date - Apr 18, 2024
Featured Content
  • ik zou graag naar een andere bank willen, maar teveel soesah

    Zorg dat de bank ook buiten werktijden goed bereikbaar is. Tenminste met een chat. En niet met zo'n chatbot uit het jaar 0 die de vragen niet begrijpt. Geeft weinig vertrouwen in de bank.

    Sentiment
    • Negative
    Content
    • Lack of Personal Contact
    Aug 09, 2023
  • Hét is een klotenbank iedere keer verhuizen

    Hét is een bank iedere keer verhuizen kom je op het adres dán wéér ergens anders

    Sentiment
    • Negative
    Content
    • Account Access Problems
    Aug 08, 2023
  • Ze zitten regelmatig in je financiële…

    Ze zitten regelmatig in je financiële zaken te pluizen, in strijd met de wet. Ze gedragen zich als ambtenaren, lui, zelfingenomen, klantonvriendelijk etc. Je bent niet meer dan een nummerWat een arrogante!

    Sentiment
    • Negative
    Content
    • Unhelpful Staff
    Jul 28, 2023
  • Een hopeloze gang van zaken bij de…

    Een hopeloze gang van zaken bij de Rabobank. Zeker als ondernemer zou ik deze partij vermijden. De communicatie is waardeloos, geen transparantie en bureaucratie tot de max.

    Sentiment
    • Negative
    Content
    • Poor Communication
    Jul 06, 2023
  • SLECHTSTE BANK KIES ANDERE BANK ZOLANG…

    SLECHTSTE BANK KIES ANDERE BANK ZOLANG HET GEEN Rabobank IS.

    Sentiment
    • Negative
    Content
    • Unhelpful Staff
    Jul 05, 2023
  • De slechtste bank ooit Rabobank beantwoord wel je klacht…

    De Rabobank beantwoord wel je klacht (als je geluk hebt) daar hebben ze dan wel weer tijd voor ipv dat ze zich bezig gaan houden met het werkelijke probleem.

    Sentiment
    • Negative
    Content
    • Customer Service
    Jul 05, 2023
  • See All Reviews
Sentiment Analysis
-98 Net Promoter
Score
Popular Topics
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  • This page displays purchase options and a preview of the customer feedback analysis report for Rabobank  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Banking Professionals, Customer Service Managers, Environmental Policy Makers, Market Researchers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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