Monzo customers express frustration over frozen accounts, poor customer service, and unauthorized charges. Some customers complain of being scammed and losing large sums of money. Others report difficulty in contacting Monzo and receiving timely responses. Despite these issues, some customers praise the user-friendly app and budgeting features of Monzo.Best for
Here you can see the preview of this report containing the analysis of only 40 latest reviews.
Great banking easy and goodCommunity
Very easy to use home and abroad. Always keeps you informed of spending. Can spilt bill either other Monzo uses
This bank tried to scam me out of my bank details and tried to spend money off my card and reset my Facebook password and I don't even use this Mickey mouse wanna be bank
User friendly app, I like how easy it is to set-up savings pots and also savings accounts with interest perks.Enjoying the new app look too.
Slick, friendly and always seeking to improve. Monzo is rare in the FS world, they are truly customer-focused. Well done!
Great ease of use, I highly recommend it.
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