Mixed Reviews Reflecting Delivery, Quality, and Service for NiaWigs
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Mixed Reviews Reflecting Delivery, Quality, and Service for NiaWigs

NiaWigs receives mixed reviews regarding delivery, product quality, customer service, and hair texture. Customers appreciate fast shipping, soft hair textures, and beautiful packaging. However, some face issues with wrong deliveries, poor product quality, and unresponsive customer service. Common complaints include matting, tangling, and inadequate moisture retention in the hair. Overall, NiaWigs is praised for its customization options and attention to detail, while improvements are suggested for product descriptions, communication, and quality consistency.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • When I say this wig is everything

    When I say this wig is everything, I mean it, 🥰 this is my second time buying, I’m never disappointed, Thank you to the seller 🩷🩷🩷

    Sentiment
    • Positive
    Content
    • Hair Quality
    Apr 14, 2024
  • Every aspect was wrong.

    Every aspect was wrong.The price, the quality, the delivery time, the option given to return the package.A ribbon on the box was not enough to fix all of the wrongs.

    Sentiment
    • Negative
    Content
    • Return and Refund Experience
    Mar 01, 2024
  • Lovely hair great quality!

    Lovely hair great quality!! I satisfied with my order

    Sentiment
    • Positive
    Content
    • Hair Quality
    Feb 25, 2024
  • The experience was fine but the wig

    The experience was fine but the wig, I thought would be the larger spiral curls I ordered before and not the tiny ones. It's still beautiful but not the same.

    Sentiment
    • Positive
    Content
    • Product Accuracy
    Dec 13, 2023
  • Nice Wig Choices

    Easy to use website. Nice wig purchase. Fast shipping with notifications.

    Sentiment
    • Positive
    Content
    • Overall Experience
    Aug 08, 2023
  • The wig is beautiful

    The wig is beautiful. Love the cut,color, and length the unit is soft with bouncy curls.

    Sentiment
    • Positive
    Content
    • Hair Quality
    Jun 22, 2023
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Sentiment Analysis (of 30 reviews)
35 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for NiaWigs  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Product Development Specialists, Customer Service Executives, Brand Strategists, Market Research Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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