MusicStack: Easy-to-Use Platform with Fast Shipping and Excellent Customer Service
Unveil MusicStack's Customer Satisfaction Secrets
MusicStack receives high praise for its easy-to-use platform, fast international shipping, well-packaged items, and excellent customer service. Customers appreciate the extensive selection of rare and hard-to-find music, the quality and condition of products received, and the efficient ordering process. Positive feedback highlights the site as a reliable alternative for music collectors, with responsive communication, fast delivery, and honest descriptions of items. However, a negative experience involving a missing CD and unhelpful seller stands out among otherwise favorable reviews.
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After a Seach I Found the Particular Items, I was Looking for years From Your sellers on MusicStack. Just added the Items to My Basket and it was Plain Sailing next get P&P Costing that was easy Paid for them and in Couple of weeks Received the Records in pristine condition well Packaged. I will Search again in the Future.
Sentiment
Positive
Content
Ease of Use and User-Friendly Interface
Feb 08, 2024
I FEEL I HAVE BEEN SCAMMED
I FEEL I HAVE BEEN SCAMMED. I PAYED FOR A CD BY BOARDS OF CANADA AND I HAVE NOT RECIEVED IT. WHEN I ENQIURED ABOUT THIS THE SELLER WAS NOT HELPFUL AT ALL AND SAID SHE WAS GOING TO CANCEL MY ORDER (WHICH SHE THEN DID). TO MY KNOWLEDGE I HAVE NOT BEEN REIMBURSED THE SUM I PAYED FOR THE ITEM. SHE CAME OVER AS RATHER ABUSIVE IN HER MESSAGES THAT SHE SENT ME AND. I FELT AT THAT STAGE I WOULD NOT RECEIVE EITHER THE CD OR BE REIMBURSED THE MONEY I PAID FOR IT. I HAVE SINCE ORDERED THE CD FROM ANOTHER ...
Sentiment
Negative
Content
Issues with Orders and Refunds
Jan 30, 2024
Honest Company
I ordered a boot leg version of Tool's Aenima album for my best friend. Before they charged me, they reached out to me to ensure I knew what I was purchasing before hand, which I very much appreciated. The album was mint condition as described & my friend loved it. MusicStack was honest, shipping was fast, seemless & I'll definitely purchase from them again.
Sentiment
Positive
Content
Good Communication and Customer Service
Jan 29, 2024
I had a complete Surfink Mr Gasser and…
I had a complete Surfink Mr Gasser and the Weirdos Capitol album since high school but somebody snatched the 45 promo bonus record that came with it. You guys are the best and I finally located the one I purchased from you. (Santa Barbara the super stocks). Thanks and have a nice day.
Sentiment
Positive
Content
Product Quality and Condition
Jan 06, 2024
Worth a visit
Hadn’t visited this site for some time, glad I revisited in that hard to find/rare records were listed at more affordable prices (unlike other record sites!) May not always have what your after but always worth a look, simple ordering process & helpful sellers!!
Sentiment
Positive
Content
Availability of Rare Items
Jan 06, 2024
Good Service
Great response I was quickly taken care of and the item was immediately shipped. The item was packed well and arrived in good shape
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for MusicStack based on online reviews collected from Trustpilot. The analysis helps Music Retailers, E-commerce Managers, Customer Experience Analysts, Market Researchers, Record Store Owners to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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