Gojek is praised for its convenience and reliability in offering various services like food delivery, rides, and online shopping. Users appreciate the professional drivers but have encountered issues like price fluctuations, rude behavior, and unreliable drivers. The app's versatility is highlighted, although some users mention difficulties in tracking drivers or payment methods. Overall, Gojek's efficiency in food delivery is acknowledged, but improvements in ride services are suggested to compete better with other apps like Grab and INDrive.
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Discover insights from our Gojek customer feedback analysis report, highlighting service quality, app functionality, and more.
Suddenly ask fonts are smaller. It's almost useless when using outside or in harsh sunlight.
These thieves just steal money and donât bring the orders. The support service doesnât answers. This app should be banned from the App Store. Scammers!
Membawa mobil tdk stabil miring ke kiri dan ke kanan dan beberapa kali selalu diklakson atau di ksh lampu krn mau menyerempet mbl lain.. tdk hanya sekali, tetapi berkali2 kejadiannya..
mohon jika supir mengantuk tolong istirahat saja, dan tdk usah dipaksakan menyetir krn akan membahayakan penumpang..
Really is the best, most reliable app for a fast ride.
App does everything!! Rides, shipping, online shopping, provisions, goods. All things.
Great APP w/ great honest men
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