Mixed Customer Opinions on Lovepop Cards
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Unveil Key Insights from Lovepop Cards Customer Feedback

Mixed Customer Opinions on Lovepop Cards

Lovepop Cards has received mixed reviews with customers expressing frustration over late or missing deliveries, poor customer service, and issues with order accuracy. Despite some positive feedback on the unique cards and customer service responsiveness, many complaints revolve around failed delivery promises, unfulfilled personalizations, and problems with the ordering process.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Cards sent blank to wrong addresses

    Ordered 3 personalized cards to 3 different households on different days, and all 3 cards were sent to my house without any of the personalization I paid for. Lovepop was "looking into it" but beware if you need the cards to actually be delivered to the correct house with your notes.

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Mar 08, 2024
  • I ordered a card and was supposed to…

    I ordered a card and was supposed to get a 10%discount . I made a mistake and had to start over and the discount went away. Not such good business practices

    Sentiment
    • Negative
    Content
    • Ordering Experience
    Jan 24, 2024
  • Refund was issued

    The only good thing I can say about this company is that they issued a refund for the birthday card and gift card that never arrived.

    Sentiment
    • Negative
    Content
    • Refund Process
    Nov 15, 2023
  • Blumiges email Geseiere dafür keine…

    Blumiges email Geseiere dafßr keine Auftragsabwicklung. Tel. und ßber Website niemand erreichbar.Hier ist Kundenärger vorprogrammiert. Keine Empfehlung

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Feb 09, 2023
  • First timer

    First timer, and my Mom absolutely Loved Everything about her LovePop. From packaging to the Bouquet. Thanks for making her Holidays Special❣️

    Sentiment
    • Positive
    Content
    • Positive Feedback and Appreciation
    Jan 02, 2023
  • Ice Skaters pop up card!

    I ordered an Ice Skaters card for my wife for Christmas and it was fantastic, well designed and constructed,. This company fills a niche with cards that come alive in Your hands!! Fast shipping too!!

    Sentiment
    • Positive
    Content
    • Product Quality and Size
    Dec 23, 2022
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Sentiment Analysis (of 30 reviews)
-18 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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