User Feedback on Facebook App: Mixed Reviews Highlight Key Issues
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    • Social Media Managers
    • Product Managers
    • Digital Marketers
    • UX/UI Designers
    • Content Strategists
User Feedback on Facebook App: Mixed Reviews Highlight Key Issues

Unveil Key Insights from Facebook App User Feedback

The reviews for the Facebook app reveal a mix of positive and negative sentiments among users. Many appreciate its role as an entertainment platform and its ability to keep them informed about global happenings. However, several users express dissatisfaction with recent updates, particularly regarding the functionality of the reels section, which they find less user-friendly. Issues such as language recommendations for users who don't understand Spanish and technical glitches affecting content updates also emerge. Overall, while some users remain loyal, there is significant concern about the direction of the app's updates, with calls for improvements to enhance user experience.

Source: Google Play Reviews of Facebook

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Customer Feedback Analysis of Facebook

Insightful analysis of Facebook app reviews, highlighting user experience & key issues for effective strategy planning.

Custom Date - May 16, 2025
Featured Content
  • Sentiment
    • Negative
    Content
    • Updates and Changes
    Oct 22, 2024
  • Sentiment
    • Negative
    Content
    • Updates and Changes
    Oct 22, 2024
  • Sentiment
    • Positive
    Content
    • User Experience
    Oct 22, 2024
  • Sentiment
    • Negative
    Content
    • User Experience
    Oct 22, 2024
  • Sentiment
    • Positive
    Content
    • Social Interaction
    Oct 22, 2024
  • Sentiment
    • Positive
    Content
    • General Feedback
    Oct 22, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
57 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Facebook based on online reviews collected from Google Play. The analysis helps Social Media Managers, Product Managers, Digital Marketers, UX/UI Designers, Content Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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