Amazon App Receives Mixed Reviews for Delivery, Pricing, and Performance
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Amazon App Receives Mixed Reviews for Delivery, Pricing, and Performance

Amazon app receives negative reviews for issues with delivery, pricing, errors, and slow performance. Customers complain about misleading information, glitches in pricing, and slow navigation. Some users experience error messages and language changes. Others have problems with payment processing and freezing. The app is also criticized for not offering dark theme and limited interest select. Negative experiences with customer service and account blocking are also mentioned. Despite these issues, some customers appreciate the convenience and positive experiences with customer service.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Blackfriday and Cyber Monday deals with the same price or even marked up just to be on sale for what the items have been since I've had them added to my list.

    Sentiment
    • Negative
    Content
    • Pricing
    Nov 27, 2023

  • came on to shop cyber Monday, and the cyber Monday prices are the same as any other day, they just marked the original sale price up to make it look like a deal. check your prices everyone!!!

    Sentiment
    • None
    Content
    • Pricing
    Nov 27, 2023

  • SLOW, LAG, what happened Amazon? App has major issues making navigation and product search frustrating. Fix these issues ASAP!

    Sentiment
    • Negative
    Content
    • App Performance
    Nov 27, 2023

  • Way to many bugs that need to be rectified. Cant even view my orders anymore without the app constantly refreshing automatically after every load.

    Sentiment
    • Negative
    Content
    • App Performance
    Nov 27, 2023

  • Recent updates to the app have caused frequent freezes and crashes. I have a S23 ultra 512gb and this app should not be this slow and buggy. Highly frustrating user experience.

    Sentiment
    • Negative
    Content
    • App Performance
    Nov 27, 2023

  • App used to be great now it's practically unusable. Freezes and crashes slow. It's supposed to do one thing right add to cart and check out this feature is a problem. Like they fired the old programmer and got someone new who can't code and is using chat gpt.

    Sentiment
    • Negative
    Content
    • App Performance
    Nov 27, 2023
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Sentiment Analysis (of 30 reviews)
-44 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Amazon Shopping - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Retail Managers, Product Managers, Customer Experience Specialists, Market Analysts, E-commerce Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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