Mixed Reviews for Rouje Paris: Quality Clothes but Website Navigation and Return Fees Cause Frustration
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Mixed Reviews for Rouje Paris: Quality Clothes but Website Navigation and Return Fees Cause Frustration

Rouje Paris receives mixed reviews from customers, with some praising the quality and fit of the clothes while others complain about issues such as navigation on the website, expensive return fees, and incorrect orders. The brand has a loyal following and offers a range of products including dresses, sweaters, and beauty items. Overall, Rouje is described as a joyful and modern brand with a responsive customer service.

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Custom Date - May 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • service in a good amont of time

    service in a good amont of time, great skirt, will be useful for travel

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Aug 17, 2023
  • I love the quality and the products in…

    I love the quality and the products in general. great details.

    Sentiment
    • Positive
    Content
    • Product Quality
    Aug 10, 2023
  • Ma marque préférée

    Ma marque préférée ! Rien à redire ! Au top !

    Sentiment
    • Positive
    Content
    • Clothing Design and Style
    Aug 07, 2023
  • Envoi rapide et soigné

    Envoi rapide et soigné. Robe de très belle qualité, je suis très satisfaite de mon achat.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Jul 18, 2023
  • Très contente de la commande

    Top ! Livraison rapide et produits top : conformes , taille juste, bien coupés. Parfait !

    Sentiment
    • Positive
    Content
    • Product Quality
    Jul 17, 2023
  • Wrong size, had to pay for return

    Wrong size and I had to pay for return - which was very expensive from London.

    Sentiment
    • Negative
    Content
    • Returns and Refunds
    Jul 12, 2023
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Sentiment Analysis (of 30 reviews)
37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Rouje  based on online reviews collected from Trustpilot. The analysis helps Fashion Retail Managers, Customer Experience Analysts, Market Researchers, E-commerce Strategists, Brand Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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