Pet Pro Supply Co.® has received a mix of positive and negative reviews. Customers appreciate the quality and prompt delivery of products like dog gates and crates. However, some have faced delays, misleading information, and issues with customer service. Despite challenges, there are instances of exceptional customer service recovery. The company offers a variety of pet products, including grooming tools, agility equipment, and kennels, catering to different customer needs and preferences.
Source: Trustpilot Reviews of Pet Pro Supply Co.®Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Explore comprehensive feedback on Pet Pro Supply Co.® with our report covering product quality, customer service, and more.
Poor and no customer service too remedy problems
I ordered a 2 berth mini trolley and it was delivered so quickly I could not believe it! The quality is excellent and I’m very happy thusfar!
Excellent crates, got the xl and there’s tons of room. Extremely fast shipping, lots of color options, and great customer service!
The company is great! If there are delays it’s nit their fault.
Bought a Dakota 283 for my Jeep Wrangler. Product shortages delayed shipment a bit but it arrived in plenty of time for the new puppy. Communication was timely and very helpful
I ordered the Groomer’s Helper dryer hose holder. But I ordered only the holder, not another part I needed. Contacted the company, and it was all made right! Top notch service!
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This page displays purchase options and a preview of the customer feedback analysis report for Pet Pro Supply Co.® based on online reviews collected from Trustpilot. The analysis helps Pet Store Owners, Pet Product Designers, Veterinarians, Pet Care Service Providers, Marketing Strategists to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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