Mixed Reviews for Henry Meds Customer Service and Delivery
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Mixed Reviews for Henry Meds Customer Service and Delivery

Henry Meds received mixed reviews from customers. While some praised the customer service and fast delivery of medication, others complained about negative side effects, long delivery times, and issues with refunds. Patients shared experiences of weight loss success, but also reported confusion about dosages and lack of supervision. Overall, the service was described as user-friendly with knowledgeable staff, but there were instances of poor communication and delays in medication delivery.

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Custom Date - May 18, 2024
Featured Content
  • Brilliant all around!

    My experience with Henry Meds was wonderful all around. Their customer service, shipping, product all exceeded my expectations and helped me achieve my weight loss goal of 60 pounds!

    Sentiment
    • Positive
    Content
    • Weight Loss Results
    Apr 17, 2024
  • She answered on all my questions and…

    She answered on all my questions and thoroughly explained the product. My only complaint is the it will take at least 2 weeks to receive the medication. Is there anything I can do to expedite?

    Sentiment
    • Positive
    Content
    • Delivery Time
    Apr 16, 2024
  • Easy to follow instructions to login to…

    Easy to follow instructions to login to telehealth call. Jennifer was clear, concise, and happy to discuss my concerns and questions.

    Sentiment
    • Positive
    Content
    • Appointment Process
    Apr 16, 2024
  • Great company the provider explained…

    Great company the provider explained the medication and side effects and answered all my questions

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 16, 2024
  • Henry Meds is great!

    I checked out many companies and am glad I chose to go with Henry Meds after I discovered my insurance wouldn’t cover this medication for me. I’ve used it for several months it works great! Their customer service is also very responsive with emails, and helpful and courteous, should you have any questions! I will continue to use this, and recommend it! It’s nice to feel more energetic and wear smaller clothes, too! (I chose the semaglitude compound injection, that I give myself weekly.)

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 14, 2024
  • Taking a long time to take effect

    Taking a long time to take effect. Haven’t lost weight yet.

    Sentiment
    • None
    Content
    • Medication Effectiveness
    Apr 14, 2024
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Sentiment Analysis (of 30 reviews)
62 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Henry Meds  based on online reviews collected from Trustpilot. The analysis helps Pharmaceutical Marketers, Customer Service Managers, Healthcare Consultants, Pharmacy Store Managers, Product Development Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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