Mixed Feedback for Catalyst Condo Management Ltd
Unveil Insights with Catalyst Condo Management Customer Feedback Report

Mixed Feedback for Catalyst Condo Management Ltd

7909 Flint Rd SE Suite 201, Calgary, AB T2H 1G3, Canada

Mixed reviews for Catalyst Condo Management Ltd, with positive feedback highlighting the professionalism and efficiency of employees like Hamza and Ayyan. However, negative comments mention issues with responsiveness, communication, and handling of maintenance problems, especially in cases involving Omar. Overall, the company's performance seems to vary depending on the individual staff members involved.

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Popular Phrases (of 30 reviews)
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  • Bad customer service. Have some intercom problem, and call them for help but no one pick up phone call, send email no respind at all. What a waste of money

    Sentiment
    • Negative
    Content
    • Customer Service

  • Very prompt service! The issue was taken care of within 24 hours.

    Sentiment
    • Positive
    Content
    • Response Time

  • Hamza at Catalyst was fantastic at answering my questions in a very friendly and timely manner!

    Sentiment
    • Positive
    Content
    • Professionalism

  • The prompt help from management really made a difference in getting the pet application approved. I look forward to working with them again

    Sentiment
    • Positive
    Content
    • Issue Resolution

  • Aryan addressed issues of ice and safety quickly and had maintenance company out in 2 hours

    Sentiment
    • Positive
    Content
    • Issue Resolution

  • If you do good work you should get acknowledged once in a while and Catalyst has rescued us from a previously horrible management company. Thanks to Angie, Desiree, Amelia, and the gang.

    Sentiment
    • Positive
    Content
    • Staff Appreciation
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Sentiment Analysis (of 30 reviews)
54 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Catalyst Condo Management Ltd based on online reviews collected from Google Business. The analysis helps Property Managers, Real Estate Developers, Customer Service Trainers, Operations Managers, Real Estate Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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