Premier Home Pros receives mixed reviews on Trustpilot, with some customers praising the professionalism and quality of work, while others express dissatisfaction with delays, communication issues, and workmanship. Positive feedback highlights beautiful shower installations, knowledgeable installers, and competitive pricing. However, negative reviews mention incomplete jobs, lack of response to issues, and disappointment with the final results. Overall, Premier Home Pros seems to excel in areas like product quality, cleanliness, and customer service, but struggles with communication, timeliness, and meeting customer expectations in some cases.
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Explore our in-depth analysis of Premier Home Pros Trustpilot reviews, uncovering key insights on customer satisfaction and service quality.
Everything was done and more.The shower looks beautiful and is very functional. The men who did the job were very knowledgeable and experienced. We would do it again!
Salesman did a good job selling your product.Joe D. and Brent did a GREAT job installing my shower. No mess in house beginning to end. Kind and courteous.
Robert and his helper Carson did a fantastic job. Arrived on time, explained what they would be doing. So nice to have people that know what they are talking about. The shower is much nicer now and that's from the quality work they did!
They do not honor there own warranty. I have been calling for a week in a half to no avail. They remodeled my bathroom LESS than a year ago. Needs to be resealed, they send me straight to voice mail and have yet to respond to me. BEWARE!!!!
Quality product and the installation team was very professional, polite and very helpful and knew their job.
Although it took 2 additional visits to get the faucet working the way it should, including putting in parts that were missing , the end product (the bath area) looks much better than I anticipated The response to my faucet problems was very timely and I appreciate that. All in all a very good job
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