Mixed customer feedback for Paw.com with mentions of defective products, unresponsive customer service, but also positive experiences with excellent products and service. Some customers faced challenges with returns and order fulfillment, while others praised the quality of blankets, dog beds, and customer support.
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PAW went above and beyond to assist me and my pup!! đžâ¤ď¸đž
Van was great in solving my dilemma. As usual Paw stands by their products.
Replaced an item immediately when it came with an issue! Easy to solve and puppies love the bed
Great customer service, I emailed about my item and they got back to me quickly and I had no trouble at all! Very happy with the service.
Order never arrived. Customer service doesn't respond. I am out $200+ for a dog bed that I will likely never see.
No communication from customer support or shipping updates. Iâm still waiting on my dog car seat cover!
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