Mixed User Experiences Highlight Connectivity Issues in Amazon Music App
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Mixed User Experiences Highlight Connectivity Issues in Amazon Music App

The reviews for the Amazon Music app reveal a mix of user experiences, highlighting both its excellent audio quality and various connectivity issues. Many users express frustration with frequent disconnections, loss of downloaded music, and problems with the app's functionality, especially after recent updates. While some users appreciate the diverse music selection and enjoy the app for daily use, others find it lacking in features like intuitive playlist management. Overall, users are divided, with a significant number facing persistent technical problems that detract from their enjoyment of the service. Customer feedback suggests a need for improvement in app stability and user interface design.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Es dif铆cil crear una playlist personalizada en la app

    Sentiment
    • None
    Content
    • User Experience
    Sep 25, 2024

  • es una aplicaci贸n muy interesante lo 煤nico que muy incompleta por las cuestiones

    Sentiment
    • None
    Content
    • Overall Satisfaction
    Sep 25, 2024

  • Muy buena la calidad de sonido

    Sentiment
    • Positive
    Content
    • Audio Quality
    Sep 25, 2024

  • Es una de mis aplicaciones favoritas es muy entrenida y fabulosa

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Sep 25, 2024

  • Desde hace un tiempo falla a cada rato en conexiones 4g y 5g y las listas son las mismas

    Sentiment
    • Negative
    Content
    • Connection Issues
    Sep 25, 2024

  • Muy buena app, la uso todos los d铆as.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Sep 25, 2024
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Amazon Music: Música y Podcast based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, Marketing Professionals, UX/UI Designers, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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