Mixed Reviews for Humble Bundle: Praise for Variety, Concerns Over Account Issues and Payments
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Mixed Reviews for Humble Bundle: Praise for Variety, Concerns Over Account Issues and Payments

Unveil Insights: Humble Bundle Customer Feedback Report

Mixed reviews for Humble Bundle. Customers appreciate the variety of bundles and game discounts but report issues with account disabling, delayed orders, and payment problems. Some users express frustration with the customer service and billing practices. Despite this, others praise the platform for its charity contributions and good game selection, emphasizing positive experiences with purchases and refunds.

Source: Trustpilot Reviews of Humble Bundle 

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Customer Feedback Analysis of Humble Bundle 

Discover insights from our Humble Bundle review analysis: game variety, account issues, and customer feedback.

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Custom Date - Dec 27, 2024
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  • Waardeloos

    WaardeloosSpel gedownload werkt niet ..Contact opgenomen, uw vraag is in behandeling reactie gehad daarna nooit meer iets van mails gehoord.Via PayPal geld proberen terug te krijgen,die doen er ook niets aan.( Ook wassen neus die aankoop bescherming)Mijn geld kwijtBlijf hier weg

    Sentiment
    • Negative
    Content
    • Customer Support Experience
    Apr 03, 2024
  • Like to charge even after you've…

    Like to charge even after you've cancelled the monthly charge. Had this happen years ago and promised myself I wouldn't use them again but I did and now I've been charged for subsequent months even know I cancelled immediately after buying the previous months

    Sentiment
    • Negative
    Content
    • Payment and Billing Issues
    Feb 28, 2024
  • Good Bundles.

    Even i don't get many games with great bundle because i already own but i saw great ones like RE and WB its great for who not own them yet.

    Sentiment
    • Positive
    Content
    • Game Variety and Quality
    Dec 29, 2023
  • Faulty fraud protection

    After 10 years, they have blocked my account for further payments due to a false positive of their fraud protection. The support refuses to continue processing my ticket.

    Sentiment
    • Negative
    Content
    • Account Management and Restrictions
    Dec 28, 2023
  • Looked a bit scetchy but still delivers

    I bought a game key from website, though it forced me to create an account not letting me login with my google account. When I bought the game couldnt easily find the key which should have been sent to my email but was able to find in the website itself.

    Sentiment
    • Positive
    Content
    • Account Management and Restrictions
    Nov 17, 2023
  • Kein Mängel

    Es gibt immer super tolle Angebote, die so schĂśn gĂźnstig sind. Wenn in einem Spiel ein Bundle Ăźbrig ist, weil ich es schon habe dann verschenke ich es immer an eine Person die das Spiel schon immer mal haben wollte.

    Sentiment
    • Positive
    Content
    • Charity and Donations
    Nov 10, 2023
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  • This page displays purchase options and a preview of the customer feedback analysis report for Humble Bundle  based on online reviews collected from Trustpilot. The analysis helps Market Analysts, Game Developers, Marketing Managers, Customer Support Managers, Digital Content Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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