User Feedback Highlights Issues with Freshmile Charging Stations
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    • Customer Experience Managers
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    • EV Charging Station Owners
User Feedback Highlights Issues with Freshmile Charging Stations

Unveil Insights from Freshmile Charging Station Reviews

The reviews for the Freshmile charging stations reveal significant dissatisfaction among users. Many report technical issues, such as malfunctioning charging points and difficulties retrieving charging cables. Users express frustration with high pricing, unexpected charges, and inadequate customer support. While some users find the app and charging process functional, the overall feedback highlights a lack of reliability and transparency. Users recommend avoiding Freshmile in favor of other providers, citing experiences that suggest a poor user experience. The recurring themes of billing issues, technical failures, and subpar customer service dominate the feedback, painting a concerning picture for potential users.

Source: App Store Reviews of Freshmile - Bornes de recharge

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Customer Feedback Analysis of Freshmile - Bornes de recharge

Explore the comprehensive report on Freshmile charging station reviews. Uncover insights into user experiences, technical issues, and more.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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  • Charge longue

    Charge dĂ©marrĂ©e Ă  8h40 Ă  19% 7h plus tard la voiture n’est chargĂ©e qu’à 50%

    Sentiment
    • Negative
    Content
    • Charging Issues
    Nov 15, 2024
  • Assistance nul nul

    Prix des recharges excessivement chĂšre allez voir chez les concurrents

    Sentiment
    • Negative
    Content
    • Pricing Concerns
    Nov 09, 2024
  • Prélèvement abusif

    J’ai Ă©tĂ© prĂ©levĂ© de 20€ sans avoir Ă©tĂ© crĂ©ditĂ© et personne ne rĂ©pond !!!

    Sentiment
    • Negative
    Content
    • Billing Problems
    Nov 02, 2024
  • Marche un peu partout

    C’est de loin la carte que j’utilise le plus avec des tarifs competitifs

    Sentiment
    • Positive
    Content
    • User Experience
    Nov 01, 2024
  • Problème session

    Sur l’application la session en charge ne s’affiche pas

    Sentiment
    • Negative
    Content
    • Application Functionality
    Oct 26, 2024
  • Borne incapable de fonctionner

    À Ă©viter rester en thermique c’est mieux je vous assure

    Sentiment
    • Negative
    Content
    • User Experience
    Oct 15, 2024
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Sentiment Analysis (limited preview)
-73 Net Promoter
Score
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Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Freshmile - Bornes de recharge based on online reviews collected from App Store. The analysis helps EV Infrastructure Consultants, Customer Experience Managers, Product Managers in EV Sector, Market Research Analysts, EV Charging Station Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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