Customer Discontent: IFTTT Fails Expectations
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Customer Discontent: IFTTT Fails Expectations

The reviews for IFTTT - Automate work and home highlight customer dissatisfaction with sudden pricing changes, broken functionalities, and unmet promises. Users express frustration over limited free features, unexpected charges, and unreliable applet performance. Many criticize the company for shifting towards a more restrictive paid model, leading to a loss of trust and loyalty among long-time users.

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Custom Date - Jul 26, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Soooo Unintuitive

    Clogged with squares of garbage I’d never want; Not finding anything I actually need; User interface is a nightmare

    Sentiment
    • Negative
    Content
    • User Experience Frustrations
    Apr 13, 2024
  • Free = Never sync

    Free version has been ok but now just refuses to sync my applets. Disappointed.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 11, 2024
  • bait and switch

    promised a rate “forever” then with little notice “changed the plan” in less than two years. so much for forever.

    Sentiment
    • Negative
    Content
    • Subscription Concerns
    Mar 26, 2024
  • Help is no help

    It says I have Pro, but have reached my limit of apps. I have none. What to do? Or just refund my money.

    Sentiment
    • Negative
    Content
    • Subscription Concerns
    Mar 13, 2024
  • Random price increase

    This company randomly started charging me an extra $2/month without my consent or permission.

    Sentiment
    • Negative
    Content
    • Billing Complaints
    Mar 03, 2024
  • Don’t force me.

    Now the app is forcing me to move to pro plan every time I open it. This company is more and more annoying.

    Sentiment
    • Negative
    Content
    • Subscription Concerns
    Feb 28, 2024
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Sentiment Analysis (of 30 reviews)
-53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for IFTTT - Automate work and home based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Specialists, Business Analysts, Marketing Strategists, App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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