Hilton London Metropole: Mixed Reviews Highlighting Location and Room Concerns
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Hilton London Metropole: Mixed Reviews Highlighting Location and Room Concerns

Unveil Guest Insights: Hilton London Metropole Report

225 Edgware Rd, London W2 1JU, United Kingdom

Mixed reviews for Hilton London Metropole with praise for location, spacious rooms, and some staff members. However, complaints about cleanliness, noise levels, outdated facilities, and unfriendly service. Guests highlighted issues with room sizes, maintenance, limited amenities, and overall value for money.

Source: Google Business Reviews of Hilton London Metropole

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Customer Feedback Analysis of Hilton London Metropole

Explore our detailed analysis on Hilton London Metropole, uncovering guest feedback on rooms, service, and amenities.

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  • Hotel com habitaciones grandes, camas cómodas, desayuno muy completo y buena atención. Localización un poco retirado pero en un paseo llegas a zonas turísticas. Recomendable

    Sentiment
    • Positive
    Content
    • Location Convenience

  • الفندق جميل و نظيفولكن يعيبه صغر الغرفو المميز فيه موقعه لانه بشارع العرب .

    Sentiment
    • None
    Content
    • Room Comfort

  • Centrally located with big conference space.

    Sentiment
    • Positive
    Content
    • Hotel Facilities

  • Located in the centre of an Arabic neighborhood in London. Rooms are great and spacious, service was marvelous, and public transport cross the street (underground & buses)

    Sentiment
    • Positive
    Content
    • Location Convenience

  • Les chambres sont sympas. Le personnel à l'accueil également, par contre celui de la bagagerie beaucoup moins. Le diner, un vrai régal. Les tarifs sont néanmoins extrêmement onéreux.

    Sentiment
    • None
    Content
    • Staff Friendliness

  • Great location! Very nice rooms and staff was very professional and helpful.

    Sentiment
    • Positive
    Content
    • Location Convenience
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Sentiment Analysis (limited preview)
44 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hilton London Metropole based on online reviews collected from Google Business. The analysis helps Hotel Managers, Hospitality Consultants, Travel Agents, Investors in Hospitality, Customer Experience Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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